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Custom Color Set
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66,934 Verified Client Reviews |
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Amazing qualityBeautiful colour, easy to follow instructions, saved me a trip to the hairdresser. Leaves hair silky smooth and super shiny. It's my first order but I'm definitely a convert. One very happy new customer, thank you! 2 of 2 people found this review helpful. Did you? |
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Finally the brown I wantedI finally was able to get the brown ash color have always wanted. I am so happy and the way the color looks is amazing!! 2 of 2 people found this review helpful. Did you? |
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My beautiful colorThis is absolutely amazing! Sceptical at first, tried "my special youthful color" and WOW Im impressed. Worth every penny, not that it was expensive, it is affordable and very easy to use. My results are beautiful! Thank you Kimberlee Cease 1 of 1 people found this review helpful. Did you? |
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Amazing!!!!I was a little hesitant at first. I can honestly say that I am absolutely ecstatic over the results! I have not been this happy with my hair color since when I used to go to the salon. I stopped going to the salon over 6 years ago and switched to dying my hair at home. Though the results were ok, they were nothing spectacular. I saw the advertisement for esalon on the internet and figured what could I lose? After going through the entire questionnaire, they gave me my own hair color. A colorist contacted me and I told her what I was looking for. They were wonderful! I am so happy and so satisfied with the results. I will continue to use them! I recommend them to anyone looking to get back natural hair color! Thank you esalon!! 0 of 0 people found this review helpful. Did you? |
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I want to cancelCANCEL my plan,I do not want to receive any more proucts from e salon.CANCEL!! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to discuss this matter further. Keep an eye on your inbox for more details. |
Didn’t workThe colour didn’t take to my hair at all It looked orange for a day or so then just faded and within a week or so washes our completed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tanya! We are sorry to hear that your color faded. Please check your emails, we just got back to you to help you further. |
Not even closeI explained that I wanted copper orange hair (not fiery red) multiple times. Customer service was nice but that's the only good thing I have to say about this company. They sent me two "reformulated" colors for free so I guess I appreciated that even though they ruined my hair. Was going from platnium to orange copper. They knew I was platnium from day one. 1st box the "colorist" felt confident that this would be no problem. Color washed out pretty much instantly. 2nd "colorist" I talked to thought a permanent rather than a demi was best. 3rd "colorist" said it would be a process which I understood due to previously being so light and my hair is very porous. I don't see why, if I needed a filler (which I did) they didn't explain that in the beginning. If you ask to speak to a manager, she is nice in a passive aggressive way. She understands why EVERYTHING was formulated. Even if you had one say demi perm the next say permanent and the next (last) say demi. It's a waste of your time and your money. I appreciated the refund but 20 something bucks can't undo the damage my hair has suffered due to this company. I honestly don't believe a single one of them are licensed. Look at the requirements if you want to work for them. Bare minimum. Don't be fooled. You're better off with box color. Pretty much the same thing. Sara and Genevieve were my colorists if I recall that correctly. Not impressed ladies. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBritini- We’re truly sorry that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First experienceMy first experience didn’t go quite as I’d like. My roots did not hold the color but the rest of my hair did. Alexandria did a great job adjusting the color and sent me a bottle to redo my roots. It worked great and looks fabulous! I’m so excited to cut the expensive salon cost out and the time it took to go sit there for hours while I had it done! So glad I gave this a shot!! 6 of 6 people found this review helpful. Did you? |
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BrilliantThe colour looks like I've been to a salon. The coverage is brilliant and leaves your hair feeling soft and shinny 4 of 4 people found this review helpful. Did you? |
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My colorI have been getting my color from here for years I would recommend it to everybody that I talk to and they all said that my hair looks great and I agree, so I am hoping that some of them went there because they’re not gonna get any better color 2 of 2 people found this review helpful. Did you? |