66,880 Verified Client Reviews |
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Yvette S got it right!My blonde hair pulls red and is so tough to work with, in my opinion. Too dark and it looks mousy, too light and it’s reddish. Yvette S. Saw my photos and knew what to do. The custom color she made me is beautiful and matches my hair instead of looking awkwardly unmatched. I’m loving it! 3 of 3 people found this review helpful. Did you? |
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The colour was far too darkThe product was very easy and pleasant to use with no smell at all! However, the colour that was designed for me was far to dark and had a hint of RED not GINGER in it. I requested that I could be made a rich caramel colour that would make my hair look shiny and healthy unfortunately it doesn't! I am willing to have another try at getting the colour right as the dye was nice to use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Autum! We are so sorry to hear your color was too dark. Please check your emails, we just got back to you to help you further. |
Price increase without warning which means customs charge on top!What started off as an offer of €10 in October 23 in online ad, But ended up costing €23.50 when I filled out my details online😳How did it get to €29.45 by January’24 And a customs charge of €10.47 because of the high cost. No warning. Very disappointing, I’ve cancelled my subscription. 2 of 3 people found this review helpful. Did you? |
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Response From Our ExpertsHi Katrina! We apologize for any inconvenience with our prices. Please check your emails, we just got back to you to help you further. |
Ruined my hair color, I look like a freak.I requested more natural red tones, and not such a dark base. My hair is literally eggplant purple. It is the most horrendous result I could have imagined. I would have gotten better results buying an $8 box dye from CVS. Now I have to slick my hair back in a bun to hide how messed up my hair is. I feel so insecure about my hair, it’s affected my confidence. I have canceled my upcoming plans because I am embarrassed. I have to go to a salon to get a professional to fix and lift the color. I would not recommend this service to anyone who cares about their appearance. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - Thank you so much for sharing your feedback. We are truly sorry to hear that you are unhappy with your color formulation and as a result affected your confidence. A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your desired hair color. |
Easy to apply - great gray coverageI was pleased with the color match to my current roots and the ease of blending into the end of my hair. 26 of 27 people found this review helpful. Did you? |
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Thank you!Just want to say a massive thank you! I normally attend a very expensive hair dressers and spend about £300 every 3 months. After having issues with my back I’m unable to attend. I was feeling pretty low and the greys had set in. This is by far the best home hair dye kit I have ever used!! You have given me a boost to feel better about myself. It looks amazing and I’m so thankful!! It’s a beautiful colour and I’m so happy with it. I will 100% re-order. 23 of 24 people found this review helpful. Did you? |
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Loved it!!!!I was a bit scared about the steps but it was ok to do it, a bit messy just because I need practice but the color is amazing!!! A must buy for sure!!! My hair color is exactly what I wanted and is so soft and shiny!!! I never thought I could finally have the color I wanted doing my self! LOVE IT!!! 17 of 18 people found this review helpful. Did you? |
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Beautiful color, even coverage, no patches!The colour is so beautiful, and it matches my skin tone. Unlike a boxed colour, the colour went on evenly with no patches or streaks. I love it! 16 of 17 people found this review helpful. Did you? |
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Brilliant color!The color looks as if I’ve paid hundreds in a salon. I love it! Red with just a little copper but mostly brown. Looking forward to my next order! 16 of 17 people found this review helpful. Did you? |
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Much darker than expectedGlad I went with a semi permanent first as I wanted to be sure the colour was ok, it has come out a lot darker than I expected 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Lisa! We are sorry to hear that your color was darker than expected. Please check your emails, we just got back to you to help you further. |