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Color Set
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66,880 Verificado Comentarios de clientes |
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Loved the colorI requested a brown color that would tone down the brassy color. The formula worked beautifully. The directions were user friendly. I loved that I could shampoo my hair. It looked great the very next day. My other hair color made my hair look oily for several days. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect match!They got it right the very first time! I went to a salon and had a terrible experience in color matching. Thought I'd try this as I researched and esalon came back with very good reviews. I was shocked that eSalon got a perfect color match the very first time I did a consult. Love the color and service. Very flattering to my natural skin tone and perfect gray coverage. Highly recommend!! 3 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely love itI would like to thank esalon especially Katherina 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Definitely not ash blondeTurned my roots a coppery orange. I had indicated in my order that my hair pulled red. That was either missed or not taken into consideration when compounding my formula. I did report this and customer service issued a credit for another kit. If this one meets the same results, I will go back to the $10 boxed color that gave a better result. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJudith - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nein dankeMan bekommt nachts um ca 3.00 Uhr eine Email mit der Bestellbestätigung des NachfolgeAbos... und sie Möglichkeit die Bestellung telefonisch zu stornieren. Am Telefon sagt der Mitarbeiter am selben Tag, dass die Sendung schon verschickt wurde, man das Porto für die Rücksendung aber selbst tragen muss. Ich denke, dass man dann vielleicht ein Zeitfenster vorgeben sollte. Ich werde dort nicht mehr bestellen. Auch das Produkt hat mich nicht überzeugt, ansonsten hätte ich das Folgeprodukt nicht abbestellen wollen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy H. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
did not cover my greydisappointed. This did not cover my grey 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPearl - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Wrong colorVery disappointed with my purchase. I received regular brown color not one I pick up on site. Going to change color for my favourite without e -salon 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNataly -We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Takes forever to shipOrdered on October 2nd, which is when my credit card was charged. My shipment was started a week later on October 9th. Still waiting as of October 15th. Not happy! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMom2twins0626 - We’re truly sorry that your order has yet to be received. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
New customerAbsolutely amazing colour is perfect and I genuinely could not be happier with it, I’m so impressed thanyou so much you nailed it. 5 de 6 personas encontraron este comentario útil. ¿Y tú? |
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wonderfulI really like the color made for me. It's really beautiful. I really couldn't believe that I would get such a beautiful outcome for my hair. Love it! 3 de 4 personas encontraron este comentario útil. ¿Y tú? |