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Custom Color Set
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66,880 Verified Client Reviews |
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Does NOT cover greysDIdnt even cover my greys for one full day. Waste of money and I followed the directions precisely. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Good coverageIt is hard to tell the actual color with the small sample pictures,so I ended up with not quite the color I really wanted But all in all it is a great product and coverage is great 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerry - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedI like my color but I don't love it like I did with the previous order. I thought more auburn would be a few shades darker but I got a soft brown. Again, it's fine, but I will change the next order. All in all, I do like the eSalon products and will continue to use it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
u guys r awesome!!i always feared the worst, since i'm a natural redhead...but u guys nailed it!! even when my hair lightens in summer, u matched it!! thank u!! 4 of 4 people found this review helpful. Did you? |
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Natural beautiful colorI truly love the medium brown color with caramel highlights I get every time. There is nothing that compares to the quality of eSalon products and having all the tools to do the color/highlights is so awesome. I put in less highlights when my hair is short and more when I grow it out. I get compliments on my hair and love the shine it has as well. 4 of 4 people found this review helpful. Did you? |
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Great colour, so easy to useThe packaging was so cute, instructions were very easy to follow and colour matched very well! I didn’t apply the colour myself, I had my daughter do most of the steps but we both found it simple and stress free. I like that I was able to skip this month’s shipment since I didn’t apply the colour until a few weeks after I had received it. Looking forward to trying some of the other products as well. 1 of 2 people found this review helpful. Did you? |
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Quality productleaves my hair feeling soft and revived happy to recommend this set. 1 of 2 people found this review helpful. Did you? |
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Cancelled My SubscriptionEven after speaking with the consultants (I am a trained cosmologist) and telling them exactly what I needed and wanted changed, my color was constantly wrong. If I am not going to get the customized color that I am paying such a high price for, I can go back to the OTC brands. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts via email to resolve your concern. Please let us know if there is anything else we can do to help! |
Not right colorIt wasn’t the colors that I asked for and it also didn’t have hardly any of a difference from my natural hair color… most people couldn’t tell I had dyed it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear you experienced no change to your hair color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. |
HaircolorI love, love, love the haircolor. It turned out perfect. I loved the delicate smell and the shine it added to my hair. My hair was dry and brittle but using this kit brought my hair back to life. Thanks so much!!! 16 of 18 people found this review helpful. Did you? |