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Custom Color Set
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66,934 Verified Client Reviews |
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Love it!!So easy to use, comes with everything you need!! 2 of 2 people found this review helpful. Did you? |
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Like when I was a kid. My natural red hair.I'm 70 now and it's hard to make my red hair look right. I was paying nearly 300 and wow! This is it! Thanks! 0 of 0 people found this review helpful. Did you? |
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Not what I ordered but looks okThe colour looks nice but it’s not what I expected- my hair was dark blonde and it’s now a light brown with a tinge of copper - I didn’t want to change to light brown I thought I was getting intense copper - The base colour was too dark so it’s completely changed my hair and taken it way darker than I wanted or felt comfortable with - I don’t know how to fix it 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHi Raven! We are so sorry the color is not what you expected. Please check your emails, your colorist has got back to you to help you further. |
Do NOT buy!!!Literally the WORST at home dye I’ve ever used!!! My husband has been dying my hair at home since Covid..easiest color match ever blue black…LITERALLY ZERO gray root coverage…it turned it freakin BROWN like light brown!!! Canceling subscription immediately 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly the colour I wantedExactly the colour I wanted. Had a good few inches of grey then the rest dyed medium brown. Wanted a chestnut type colour and I love it. The colour blended really well between the grey and the brown. Only negative is my hair wasn't very shiny or moisturised afterwards, but small price to pay for the beautiful colour. Will be getting again. 4 of 4 people found this review helpful. Did you? |
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Amazing ProductVery Satisfied 2 of 3 people found this review helpful. Did you? |
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CoverageI love esalon color.looks so natural 0 of 0 people found this review helpful. Did you? |
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ScamSigned up to unwanted subscription impossible to cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Wendy! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you. |
Not receivedStill waiting for order, its now been 15 days since its been shipped. Tracking info is not available and I am not getting a message back from the company about the issue 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Kasia! We are so sorry to hear your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
BlackHow cheap of them not to give a tray or hair clips. This forces you to use the bottle method which is messy and impossible to do two steps of roots and ends. If you want to lighten your color or change your hair color you better tell them your current t color is your desired color. I wanted to lighten my dark hair considerably. But I picked dark brown for current color and I had very few options of- black. I got the lightest red possible which was dark and my new color is… black. There is no way to change or pick a new color other than to say “go one shade lighter” which is… black. Better to pick out crummy supermarket color cause at least you get a choice of what color you want and have a chance at going lighter. My hair falls out either way. Two bottles of color- roots and ends? Either fuss and fiddle with the brush (and no tray) and throw half of each bottle away and overdo your hair, or just do one color bottle every other month or so. Either way enjoy your black hair. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |