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Custom Color Set
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66,880 Verified Client Reviews |
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Great colorMy color is great .. greys are covered very well 2 of 2 people found this review helpful. Did you? |
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Love itLove my hair color 0 of 0 people found this review helpful. Did you? |
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Color is goodWorking on migrating to a lighter color 0 of 0 people found this review helpful. Did you? |
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TerribleDidn't color my hair at all. Didn't even touch the 20 strands of gray I have. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Tess, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful color!!WARNING! This color will make your head itch from the chemicals! It is not brown it’s red! Awful customer service! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Makenzy/Sherry, We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
So natural and simpleThis was so easy for me to do with great results! I'm thinking about getting the light set with me next order. I'm so pleased. I just did my hair two hours ago,I look forward to seeing how good it looks in a few weeks! 8 of 8 people found this review helpful. Did you? |
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Perfect ColorI love my hair color !! It looks like salon colored hair for a fraction of the price. I’m so glad I found this product!! 7 of 7 people found this review helpful. Did you? |
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My grey hairSorry I just have such hard to color grey hair and this product does not work for me. Even at salons they sometimes have to redo my hair because there are always spots that don’t take the color. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Monina, I am sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Not good!My hair is bright red just at the ends. Not sure what happened as this never occurred before! I been using this product for several years. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKimberly - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't do right jobDidn't get desired colour asked to go ash blonde all it did was lighten my arburn hair and make greys look more prominent 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAgnes - Thanks for sharing your experience with us! We’re sorry to hear that you were unhappy with the results of your custom color and we would love to work with you further to get your desired results. We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We value your feedback, and truly appreciate this chance to get your color just right! |