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Color Set
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66,880 Verificado Comentarios de clientes |
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Not really customI have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe deckt graue Haare gar nichtNicht zu empfehlen. Kommunikation ist schwierig. Beratung ist nicht vorhanden. Es werden Standardantworten geschickt 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEugenia S. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Sehr gutIch hatte hellblonde gefärbte Haare und wollte einen Rotton. Die Farbe ist genauso wie gewünscht. Danke 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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SuperbeMagnifique la couleur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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In loveI’m really surprised with service and colour set I order colour is beautiful all grey hair cover perfectly. 2 de 4 personas encontraron este comentario útil. ¿Y tú? |
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colorI like it, it a beautifull color and covers grey very well. 1 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Way darker than what I requestedI don't know what happened, but the color that eSalon sent me is not what I requested at all. I wanted a nice, natural looking auburn color, and after dying my hair, it's *really* dark with hardly any red at all. I'm feeling really disappointed, as now I just have to wait 2-3 months for the color to wash out. Dark hair does NOT suit my skin tone at all, so this mix-up is very frustrating. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
INCROYABLEJ'appréhendais énormément, finalement le professionnalisme de esalon est incroyable. Moi qui faisait mes couleurs en supermarché, croyez moi je ne le referai plus jamais. Merci beaucoup encore une fois, ça fait du bien d'avoir la couleur voulue! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FabulousI am so pleased with all of products from ESalon’s shipments. I have used ESalon’s for years. I highly recommend them. Send them a picture of the color you want and speak with the knowledgeable staff to reach your highest satisfaction ever! 0 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI love the overall color but the one to cover gray and my face has a lot f orange brassy tones 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeb - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |