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Custom Color Set
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66,880 Verified Client Reviews |
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Not the colour expectedColour wasn't as expected at all. Not copper like the picture shown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Amanda! We are so sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
Do not orderDon't order. Bad product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible gray coverageI am so disappointed. I was hoping this color would be great for me. It is too dark and 3 days later my grays are showing again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |
Not much color and shineI still see white hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarwath - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Finally got the color I wantI’ve been going back and forth with my colorist to get a brighter red and better gray coverage and this last batch was so much better. The costumer service with this company is great. 7 of 7 people found this review helpful. Did you? |
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Good product will have to try againIt was a great experience as to the connection with eSalon and the process of getting product. Was really impressed with packaging and everything I received on my first order. The color was not as expected for my roots but the ends of my hair are true to color expectations. Not sure if I should have left on my roots longer to get the deep chocolate color I was expecting but I will definitely try again. Thanks eSalon for a good experience. 3 of 3 people found this review helpful. Did you? |
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Awesome ResultsI took a chance on this product, and I am so pleased with the results! I have long hair and It covered highlights on the ends, as well as gray coming in on the top. 3 of 3 people found this review helpful. Did you? |
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Perfect Color, just what I wanted 👍🏻❤️Thank you so much, it’s perfect! 1 of 1 people found this review helpful. Did you? |
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Love the colourBeautiful colour. Lovely brown with a golden hint when the light shines on it. Very pleased. 1 of 1 people found this review helpful. Did you? |
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Light blondeI remember when I tried eSalon back in 2018, and the color wasn't light enough. Now that you have the lighter blonde, I wanted to try it again. This still isn't light enough. I can barely see it against my own natural brown. I could hardly tell I colored my hair at all and no one else could tell either. I'm sorry it's just not light enough for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |