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Custom Color Set
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66,880 Verified Client Reviews |
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Quiet disappointedI ordered soft black/blue followed instructions and left product on for time specified but cant see any blue tones atall in the hair… and i was worried it was going to look to blue from the colour of the mixture in the bottle. it’s covered the greys though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna A. - Thank you for your feedback! We're so sorry to hear that your colour didn't meet your expectations. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps. |
SadI had high hopes but my hair looked so dull and drab after my permanent color. It looked better prior. I will not be continuing. It looked nothing like what I picked which wasn't far from my natural color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRenee- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thank you again for reaching out and giving us a chance to help you reach your color goals! |
Didn’t cover gray at allColor is fine but really disappointed on the lack of gray coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarlene - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Gifted Colorist, Amazing ExperienceI cannot believe how amazing my hair turned out with this and the highlights. From the vantage point of a salon, chair, and person standing in front of me, I've spent so much time trying to accurately explain the type of "gold" I wanted my hair to reflect, and I've always assumed it was me who couldn't get it right. It probably was, but still...I've never had anyone nail my overall "antique gold" effect the way this colorist did. I love it. I love the roots, and I love the highlights. My hair feels healthy, vibrant, and looks so much fun. Yes, I did it myself and I have no patience, but even I couldn't mess this up. It's so fabulous. Thank you, eSalon. You've changed my life. 8 of 8 people found this review helpful. Did you? |
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I love it !!It is an amazing product. My hair looks much better and healthier than before when I used to buy the supermarkets hair color. For the next one I would like to choice a little lighter color. 5 of 5 people found this review helpful. Did you? |
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First time HappyWow! Best color ever! And I did it at home. Colorist took an interest and followed up. Answered questions. Looking forward to working with this product again. 5 of 5 people found this review helpful. Did you? |
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So far,so good!The color never changed even on the week 7 0 of 0 people found this review helpful. Did you? |
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Did not like the colorIt did not cover all of the gray and was dull. Also was not auburn enough. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorIt didn’t cover my gray hair in front even though I put more color on and left on longer 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Trying something newI changed from another home coloring brand. I’m so glad I did. I colored my hair last week and love the results. My hair is softer the color is a match to color shown in photos. The other brand was always so much darker than what the photos showed. Really good grey coverage. 7 of 7 people found this review helpful. Did you? |