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Custom Color Set
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66,934 Verified Client Reviews |
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Best hair colour and service ever!I choose a colour I would like to have and sent some photos of my current hair and the hair colour I would like. I never expected the colourist to actually analyse my current hair colour and give me a honest opinion. I thought they would just accept my request but the colourist message me and said the colour would be too dark and turn my hair too red and asked me to try the colour blend they made for me. Not only the colourist was right (their blend was not too dark) but the colour is even more beautiful than the one I choose! It reallly suits me.So happy they actually personalise the colour to suit you better and not just accept your requests. 7 of 7 people found this review helpful. Did you? |
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Hair colorPerfect match to what I wanted. 4 of 4 people found this review helpful. Did you? |
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ProfessionalI loved the color on my hair, it looks so professional. I received lots of compliments about the way it left my hair, soft and the color I was looking for. Thank you. 2 of 2 people found this review helpful. Did you? |
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Such a brilliant ideaI did the online consultation, received my box very quickly, loved the fact it was personalised! I was nervous about using it...but I used it today. I wanted ash dark brown, and I love it, it is actually ash, even when I buy box dye ash brown, it always has warm tones and this did not, I an so happy with this. Its a great idea doing this as long as the price stays down, I will 100% be recommending this. 2 of 2 people found this review helpful. Did you? |
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Excellent Copper brunette!!I have been using esalon getting close to 1 year now. I was skeptical at first but after a bad salon visit, I decided to go for it! I sent in a request and I actually spoke to my colorist, and she helped me choose the right color on the phone and within a week I had my color with precise directions and all the tools and even tips included. Esalon is NOT like the old school way of coloring your hair. It’s so much more!!! If that wasn’t all, they’ve even gone the extra step to put your name on your personalized color and personalized instructions too!! I’ve been using the same color till now, I sent a request asking to add some copper color to my light brown hair. Not only did I get EXACTLY what I asked for but I also got even more detailed instructions AND I was told that if I had any questions at all, to contact esalon and I’d be directed to my colorist! GAME CHANGER, I’m telling you!! My copper light brown hair color is exactly what I wanted!! Thank you so much, esalon and Genevieve!! 2 of 2 people found this review helpful. Did you? |
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Color was perfect!I was a little skeptical but once finished it turned out beautifully. Definitely ordering again! 0 of 0 people found this review helpful. Did you? |
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Not exactly the right colour nowIt just seems too pink rather than golden 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Nano! We are sorry to hear the color wasn't right. Please check your emails, we just got back to you to help you further. |
Not receivedI cannot write a review when the product has not been delivered. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Christine! We are sorry to hear your order hasn't arrived. Please check your emails, we just got back to you to help you further. |
Grey hairThe colour was right but it did not cover my grey hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tina! We are sorry to hear your greys weren't covered. Please check your emails, we got back to you to help you further. |
Horrible coverageThis product does not cover grays at all! I end up with a caramel colour over my grays & grays that were not touched. (My hair is dark brown) No matter how much they try to adjust my order, it’s always horrible. This is not a salon level product. My hairdresser has no problem covering my grays with professional salon product. Do not waste your money, as I have so many times! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSandi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |