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Custom Color Set
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66,866 Verified Client Reviews |
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Easy and accurate colorAt home application is easy. Follow the helpful videos to show different techniques. 0 of 0 people found this review helpful. Did you? |
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Root colourI don’t know if the colour has been changed since the last order but it’s darker. However, it did cover the greys this time although that may have something to do with the method of application, length of time I kept it on which was a little longer and the fact I used it all up. However, out of all 3 shades of “black”, I preferred the shade in the first order which was a richer golden hue . 0 of 0 people found this review helpful. Did you? |
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Not for meHair fell out didn't cover gray 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Completely the wrong colour! So upsetI placed an order for a light to mid ginger. The colour on the reference photo matched my hair, and I even provided a photo of my hair to help the colourist. The dye that arrived is COMPLETELY the wrong colour - it's so dark that my hair is now BROWN, despite it claiming to be a ginger hair dye. The colour looks absolutely horrendous on me, my hair feels dry and frizzy and it has never looked or felt WORSE. I'm absolutely wrecked as it took me so long to get my hair to a colour I liked after it being dark for so long, now I've got to go through that process all over again! So for anyone else wanting an accurate result and amazing feeling hair like this company claims their dyes will give you, look elsewhere! What a waste of time and money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Irene! We are so sorry to hear the color didn't meet your expectations. Please check your emails, we just got back to you to help you further. |
WowLove it love it-color is perfect, at 79yrs, I feel alive again!!! I love looking in the mirror at this beautiful strawberry blonde- the white/gray will be gone forever 💋💋💋💋💋 16 of 16 people found this review helpful. Did you? |
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Gorgeous Color & Super Easy to Use!I was sceptical but I was hating spending $250 every month to get my grays colored. This color lasts and is so easy to apply. A game changer!! 13 of 13 people found this review helpful. Did you? |
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great resultsI am new to at home color and couldn't be happier. The instructions were easy to understand and I could follow them with no problems. The colorist planned my two-step change from grown out light blond to my more natural brunette perfectly. My hair turned out beautiful and I am getting so many complements. 9 of 10 people found this review helpful. Did you? |
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I should have done this years agoI've been using box color for years and always thought it was "just ok". But I began to realize how harsh it is on my hair and the color never lasted and was never quite right or the way I wanted it. Just did my first color through eSalon and it looks amazing. Not dry or brittle. I'm not sure I'm loving the color I created yet, it's not bad at all, might need just a little adjustment, but I'm going to give it a few more times before I decide to tweak the color. I am very happy I made the change!!!! 0 of 0 people found this review helpful. Did you? |
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Bad all the wayI have dyed my hair alot in my past so I know what to do and how to do it in this the instruction were somewhat confusing but I didn't have any problem using it but my color I don't like my husband who picked it out said he picked something else not this color it also made my hair feel horrible I stopped my plan because I can go to Walmart and get a dye kit spend less I would get what I would want and my hair would feel alot better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color is wrong for meI want to cancel this subscription, the color is so wrong for me. Too bright. Please do not send me another shipment, I will refuse it and send it back. Also, you have charged my credit card and stating the you will be sending the product. so do not send the product and credit my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |