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Custom Color Set
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66,934 Verified Client Reviews |
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Color was not satisfactoryThe color resulted in too much ash. I’ve had to wash it several times to tone the ash down. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I am SO impressed!Not only is the color a perfect match....but it looks so natural! And the coverage on my greys.....chefs kiss!!! I'm so thankful that I tried out this product. My hair looks and feels great. There's no harsh smell once it's all washed and shampooed out and the personalization of the package that arrived was just awesome! 10 of 10 people found this review helpful. Did you? |
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PerfectIs perfect en mooi 7 of 7 people found this review helpful. Did you? |
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Liked productI liked the product and how simple everything was. I didn't get the results I was expecting for the first color session. However they immediatly credited my account and I was able to get an updated color in the mail 2 days later. The customer service was amazing. I still feel like it isn't as dark as I wanted but my hair has natural red tone so I feel like that is part of my issue. But I feel like the overall quality is really good and the customer service was top notch. 10 of 11 people found this review helpful. Did you? |
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I love my color so much!It's perfect, thank you:) 1 of 1 people found this review helpful. Did you? |
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Great Hair ColourReally enjoy my colour, Thank-you! 1 of 1 people found this review helpful. Did you? |
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Darkest Brown (red mahogny)Love the color! Didn't cover resistant Grey. Super shiny, store bought color does a better job of covering Grey hair. Just not as shiny as ecolor 0 of 0 people found this review helpful. Did you? |
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Love the productBut not my color… will continue to order, but would like to alter the hue. The coppery tone is too red. 0 of 0 people found this review helpful. Did you? |
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GoodColour was amended to not be as red but actually feels redder. Coverage wasn’t as good this time either. Placing my account on hold for the time being 😫 0 of 0 people found this review helpful. Did you? |
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AwfulI followed all the steps on creating my colour, my hair never even changed with the colour then I used the lightening kit with toner as directed. My hair is green/yellow!! It looks awful!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jess! We are sorry to hear your colour didn't meet your expectations. Please check your emails, we just got back to you. |