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Custom Color Set
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66,866 Verified Client Reviews |
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Color setWas very nice and easy to apply. 1 of 1 people found this review helpful. Did you? |
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GreatI'm very satisfied with the color the Grey's mostly covered but they are blonde looking which isn't bad but not what I was going for. But over all its better than grey.. 0 of 0 people found this review helpful. Did you? |
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Not the right colorThis did not cover my roots it made them reddish instead of brown and I hate it I will not order from here again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dawn, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Madison Reed is betterThe color was wrong. Most importantly, my scalp immediately started burning and it still burns a day afterwards. This is never happened before and it didn’t even cover my grays which there are only a few of them, I completely saturated them with the dye and kept it on longer than the recommended time but yet they still were not covered. I cancelled my membership and going back to Madison Reed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
RedishI need to remove the golden from my last order. My hair came out red, not golden. I've had the happen once before without the golden as well. I sent in a new photo. I need the dark roots and grey hair coverage. I do still want light blonde as this is the color I was born with. I'd like my order to ship right away as I'm having family pictures taken soon. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productGreat coverage and lasts a long time! My hairdresser applies it on for me and she loves it too. 1 of 1 people found this review helpful. Did you? |
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Absolutely love this productCan't say enough how happy I am with my colour, professional results at home ❤️💯 1 of 1 people found this review helpful. Did you? |
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ExcellentThe Esalon team listened carefully to my feedback on the colour tone I received in my first order and adjusted the colour to exactly how I wanted. It took a long time to receive my order though. I recommend this website!! 1 of 2 people found this review helpful. Did you? |
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Very pleasedVery pleased with the end results however I could not apply to the roots and then the ends so I ended up putting a good amount throughout and then combed it through and leaving it for 25 minutes. I’m lucky that it worked out so well however I will definitely ask my daughter to apply the next one 0 of 0 people found this review helpful. Did you? |
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OOPS DIDNT GO SO WELLMy first try was not good. As per instructions, Step1, after mixing the bottles the dye began to coalaglate. Using approx. 1/4 of the bottle I discontinued use. Step 2 again the same thing not as bad. The color that did take was okay, would have preferred a little more blue for highlight and accent. To be fair I recorded my kid in Nov.2023. Not sure if that would have made the issue. However I was excited to try your product, and would love to give it another try. Please help me .. You patients and time regarding this matter is greatly appreciated. Sincerly, Abby Lane 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |