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Custom Color Set
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66,880 Verified Client Reviews |
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I don't like this color at allMaybe my phone looks different than what they see. I sent a picture of what I wanted and it looks nothing like it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m not happy about resultsI received first order To repair my hair colour because I have long hair black colour with lighter end , I was very busy and didn’t colour antil received second order, both orders not enough for my hair because it was too long and I wrote this note when I did order and my hair colour changed in only roots and end hair but middle hair stay dark . I’m very annoyed for result. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Huda! We are sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |
Amazing!!!I’ve just applied my dark blonde colour to my very blonde hair and I love it!!! It was so easy to use and the finished look is amazing 3 of 3 people found this review helpful. Did you? |
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Fantastic company and colour!I couldn’t fault esalon, from the beautiful personalised packaging to the support they provide; they are brilliant. I got the exact colour I was hoping for and it feels incredible. Highly highly recommend!! 2 of 2 people found this review helpful. Did you? |
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Great newer customer service!! 3rd time to retouch rootsWe had missed a small, but noticeable section abt 2 “ above my ear from the hairline to behind my ear!!! I called, expecting to pay for a new kit. Instead I was sent another kit by priority to correct the mistake. So impressed. Also whomever I speak with, is always so gracious and full of great tips/info. 2 of 2 people found this review helpful. Did you? |
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PleasantI love that this product has NO vial smell 1 of 1 people found this review helpful. Did you? |
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So GoodThank you for updating my color!! I am so happy with this new mix. Beautiful tones and just the right amount of pop. BRAVO! 1 of 1 people found this review helpful. Did you? |
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Color setWas very nice and easy to apply. 1 of 1 people found this review helpful. Did you? |
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GreatI'm very satisfied with the color the Grey's mostly covered but they are blonde looking which isn't bad but not what I was going for. But over all its better than grey.. 0 of 0 people found this review helpful. Did you? |
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Not the right colorThis did not cover my roots it made them reddish instead of brown and I hate it I will not order from here again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dawn, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |