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Custom Color Set
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66,866 Verified Client Reviews |
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Love the idea but colour not what I wantedI think the colour didn’t work out the way I expected . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BobbinsNot being funny but how can brown be ginger? The picture I sent was ginger and asked you to Match the tone! You have sent brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are sorry to hear your color turned out brown. Please check your emails, we just got back to you. |
Too redI’m pretty sure I said on the initial form I filled in that I didn’t want red in my colour. I’ve done my colour and I have dark auburn hair, not the dark blonde it says on the product. Therefore, I won’t be using this service again! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer! We are so sorry to hear your color didn't turn out as expected. Please check your emails, we just got back to you. |
Lovely colourLovely colour leaves my hair beautifully soft 6 of 6 people found this review helpful. Did you? |
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First timeVery pleased as it’s my first time to use this colour. Hair feels so smooth and shiny afterwards. Nice colour too. 5 of 5 people found this review helpful. Did you? |
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Love this color!!!I love this color. Thank you so much. 3 of 3 people found this review helpful. Did you? |
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New ChangeChanged my hair colour last night was darker than expected but is nice as I've been this dark before really wanted to be lighter but you can't really tell what the colour is till you try it. 0 of 0 people found this review helpful. Did you? |
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Loved the color!Color was lighter than I expected, but I really like it and glad I received that mix. 0 of 0 people found this review helpful. Did you? |
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Very poor gray coverageNot lasting at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsUzma - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
If I could, I would give zero starsPoor product. No actual cover, after one wash the greys were so visible. Really wouldn’t recommend. Plus it is very difficult to find out how to cancel the subscription. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Dily! We are sorry to hear your color didn't cover your greys. Please check your emails, we just got back to you to help you further. |