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Custom Color Set
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66,880 Verified Client Reviews |
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HOLDING COLORWHEN I FIRST STARTED USING THIS PRODUCT I REALLY LIKED IT. I USE SHAMPOO/CONDITIONER FOR COLOR TREATED HAIR, IF DO NOT HAVE THE SHAMPOO/CONDITIONER FROM ESALON. BUT FOR THE LAST 6-9 MONTHS THE COLOR IS NOT "STICKING" TO THE GRAY. i HAVE NOT CHANGED MY DIET, MEDS, HAIR WASHING PROCESS OR FREQUENCY, ETC (GOD I SOUND BORING). MAYBE MY HAIR IS TOO USE TO THE FORMULA AND SHOULD SWITCH BACK TO THE MY OLD PRODUCT FOR A WHILE??? HECK I DO NOT KNOW BUT IT STOPPED WORKING 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie- We’re so sorry to hear that your hair color is not sticking to your grays. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Please be on the lookout for an email from our color specialists to get this resolved for you right away. Thanks again for your feedback! |
Color was not what I expectedColor was not the color discussed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right |
Color is nice; roots are lightI like the color in general. My gray roots are pretty stubborn so the roots are lighter than the rest of my hair. I'm not sure if there's anything to be done. I left the color on my roots a few minutes longer than recommended in case that would help. Other suggestions are welcome. 17 of 19 people found this review helpful. Did you? |
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Beautiful color, I will use it in the futureBeautiful color, I will use it in the future 13 of 15 people found this review helpful. Did you? |
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Thank youIt was exactly the color i wanted . Thanks a lot 6 of 10 people found this review helpful. Did you? |
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Love my colourThis hair dye is amazing I won't ever get my hair dyed at the hairdressers again and certainly won't ever buy a box dye again!! 0 of 0 people found this review helpful. Did you? |
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Didn’t cover my greysThe smell was so strong and the color didn’t cover any of my greys. It was a waste of time and money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointed. Not I been asking for!Fully diferent then my request to change tone and don't add any maghony but they add fully cooper. Which it's like red with brown. Not good and I'm very sad after I done my hair yesterday afternoon... Too late to go to shop and buy new one to remake again..... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Magdalena! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
EsalonThe colour isn't beige i now have a copper colour in my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Bryannie! We are sorry to hear the colour hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Superior gray coverage!I am very pleased with the fact that my gray is still not showing many weeks after the initial application. 21 of 22 people found this review helpful. Did you? |