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Color Set
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66,516 Verificado Comentarios de clientes |
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so easy to use, as always - color still a little too dark,I love this product, but I still need to tweak the color a but - it always starts out a little too dark, fade a bit over the next week or so. Right now has been a week, and still a bit dark. But the amount of red is perfect and I love how soft and shiny my hair feels. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorbut the gray pops back quickly 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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#WFH Mom ColorThe color was beautiful. Easy to follow instructions. The only downside of this kit was the smell, it was very overpowering. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was richI didn't love the color on me but it was rich and made my hair really shiny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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We got a match!I have been working with my new colorist (Amanda) to get the just right shade of my color. I think we are finally there. I only wish that the first person I worked with would have listened to me. I gave them the exact Goldwell formula from my old stylist and they told me that would be too dark for me. I tried explaining that we have hard water and my color fades pretty easily but I went along with their recommendation of going a whole shade group lighter (Light Brown vs Medium Brown) and my roots ended up really red/orange looking. It's been a somewhat lengthy process but I'm glad that I stuck with it. I've have been wanting to get free from the ridiculously high prices at my salon for quite some time now. Now...I am. Thank you Amanda & eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EASY GOOD PRICEThis was easy. Ok coverage. Wish the color stayed on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Help:Hello, I still need more grey coverage, and I still have red tones coming through after a few washes. Can anything be done??? Thank you, Liz 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lost orderHello! I need your help with this order. I haven't received it. Please I need the product or my money back at the method that I used to pay it. I can't wait any more time! Please take action about this matter. And don't use the usps for any order as it is a total disaster! Use Fedex or Ups. I hope so hear of you soon with the solution 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My haircolorDid not cover my roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanna -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColourQuite strong smelling. But covers well, my only issue is stated I wanted/was trying to go lighter but now my hair is actually darker than at start ? Sent pictures aswell ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela F.- We appreciate your feedback here at eSalon! We apologize for any discomfort you experienced during your color application and so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |