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Custom Color Set
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66,541 Verified Client Reviews |
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Hair colourExcellent quality product easy to follow instructions I am delighted with the results This is 5 star ***** 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZainab B. - Thank you for your feedback! We are thrilled to hear that you are happy with your Color. We appreciate you taking the time to try it out, and to share your experience with us. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
So very happyLove the color, more so than when I had my stylist color my hair. Waited a week to color my hair as I was a little worried. As it turned out I didn't color the roots very well. My husband did a better job on the back of my head. Still very happy with the overall results. Next time I will use a bowl and the brush instead of using the bottle, found it a little hard getting enough product on the roots from the bottle. 0 of 0 people found this review helpful. Did you? |
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Natural looking colour, love itThe colour has come out really nice and unlike the last home dye I used which was supposedly dark brown and came out like a goth, it matches exactly what I wanted, suits my skin tone, I can tell it was made for me, and my husband says looks a nice natural colour. Pleased all round! The only reason I am giving it a 4 not a 5 is that I can still see a few greys but maybe that was down to me rather than the dye. 0 of 0 people found this review helpful. Did you? |
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Really good!So I am a bit of a diva when it comes to my hair and because of covid I needed for the first time to do it myself. It was really easy and the instructions were good. I didn't use their shampoo/conditioner because I have really sensitive skin to soaps but the condition of my hair after was so much better than usual so I think there must be something really conditioning in the colour. I went from blonde to red and the colour turned out pretty close to how I was expecting it to look. The only thing is that the ends are a lot lighter than the roots so the colour may not have been matched perfectly. I'll fix it but I'm just happy it looks ok and didn't ruin my hair. People have said it looks better now than when I was paying a lot of money at the salon so I'll definitely continue with it. 0 of 0 people found this review helpful. Did you? |
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A Perfectly Matched Root Colour + Perfect Instructions!I had never dyed my hair by myself. So, during the Covid-19 pandemic, after 3 months of unattended grown roots, I finally had to give in and try to do it myself! So, I ordered various hair colours from different brands, but never got to using them as they didn't look right. Meantime, while searching on Youtube for instructional videos of how to colour one's own hair, I saw a video where the lady in it said that she was using eSalon products and described how they went about creating a colour that would match your hair colour. So, I answered a few simple questions on eSalon and sent them a Selfie asking for a colour for my roots. They very quickly created one and sent it to me. I must say that I was at first quite skeptical as to whether it would indeed match my hair colour. But to my great surprise it did so perfectly! Also, their instructions were super clear and easy to follow - that was just great! It goes without say that I will absolutely use eSalon again and highly recommend them with flying colours! 0 of 0 people found this review helpful. Did you? |
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Hair color qualityThe color fades out sooo fast! Stays nice for 1 week or so, That's it! Not too impressed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPhyllis - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Slight tone differencesI have been using this product for about 7 months now. This last box sent I feel the color was off. I got root touch up and it was darker than the rest of my hair. It is possible that my hair has bleached out in the sun and the tone of the ends of lighter now but I feel as though the color experts should account for this and follow up with us as clients to warn us that our color tone may change depending on the sun exposure. It wasn’t terrible. My husband couldn’t notice but I could. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for your feedback. yes, sun exposure can definitely cause color to fade and lighten. if you're not doing so already, i would suggest using a color safe shampoo and wearing a hat when out in the sun if possible. If you´d like to discuss an adjustment with your Colorist, please call us toll-free at (866) 550-2424, 8:00 am – 6:00 pm, Pacific Time, Monday through Friday at your earliest convenience. |
Color was a little brassyThe color was nice but it was a little too brassy. My hubby did it, he did a good job. I think my next mail order I would ask to adjust the red. Overall I was pleased. The customer service was very good. Great company. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorMy only problem was that my grays at my roots must have been bad because at the root area of the hair is some what lighter then the length.. 0 of 0 people found this review helpful. Did you? |
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Some things missedMy hair color and my Roots actually looking really good. But the only complain it's I didn't get my shampoo and conditioner in my kit. Now I would like to get some highlights for my hair. 0 of 0 people found this review helpful. Did you? |