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Custom Color Set
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66,866 Verified Client Reviews |
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Not impressedIce idea, though I didn't like the colour, it was washed off, not intense, weak formulation not covering the greys. So "no" from me 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsHi Inna! We are sorry to hear your color hasn't met your expectations. Please check your emails, we got back to you. |
Horrible productThis color didn't even hold onto my hair it just washed out 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Adjusted color was underwhelmingThe red/orange/copper was not vibrant. I sent photos, and i still have not reached the results I was getting from boxed color at a fraction of the cost. Disappointing. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsGillian - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair is orangeMy hair is literally orange. I ordered an ash brown and was brown before 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Heather, We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
So happy 😁I am so happy with my color. It is exactly what I asked for. My stylist could not compare to the way you matched me perfectly. 13 of 13 people found this review helpful. Did you? |
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Loved this new color. Much better !!Loved the new color. Was very nice with more shiny tones. 9 of 9 people found this review helpful. Did you? |
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GreatVery nice color great customer service to my ever changing mind 13 of 14 people found this review helpful. Did you? |
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Great productI am a new customer and I love my custom colour. It was exactly what I wanted first try. Love being able to do it myself at home. I will be a long time customer for sure. Also love the shampoo and conditioner they send with the kit! 13 of 14 people found this review helpful. Did you? |
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Easy and results I had hoped for!Thank you for sending skin prep to keep the color off the skin!! Bravo worked amazing!! Thank you for fantastic communication and advice for what would work for me. I cannot wait to see how the color lasts but so far i am impressed! 10 of 11 people found this review helpful. Did you? |
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Not the colour i was expectingMy usual colour is darkest brown, this colour after drying was chestnut brown colour at my roots. After drying and styling my hair was very static which is something i dont have issues with. My partner said it looked dull and not shiny like previous hair dyes. 0 of 0 people found this review helpful. Did you? |