66,818 Verified Client Reviews |
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So happy 😁I am so happy with my color. It is exactly what I asked for. My stylist could not compare to the way you matched me perfectly. 13 of 13 people found this review helpful. Did you? |
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Loved this new color. Much better !!Loved the new color. Was very nice with more shiny tones. 9 of 9 people found this review helpful. Did you? |
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GreatVery nice color great customer service to my ever changing mind 13 of 14 people found this review helpful. Did you? |
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Great productI am a new customer and I love my custom colour. It was exactly what I wanted first try. Love being able to do it myself at home. I will be a long time customer for sure. Also love the shampoo and conditioner they send with the kit! 13 of 14 people found this review helpful. Did you? |
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Easy and results I had hoped for!Thank you for sending skin prep to keep the color off the skin!! Bravo worked amazing!! Thank you for fantastic communication and advice for what would work for me. I cannot wait to see how the color lasts but so far i am impressed! 10 of 11 people found this review helpful. Did you? |
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Not the colour i was expectingMy usual colour is darkest brown, this colour after drying was chestnut brown colour at my roots. After drying and styling my hair was very static which is something i dont have issues with. My partner said it looked dull and not shiny like previous hair dyes. 0 of 0 people found this review helpful. Did you? |
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Adjusted color to tone the red.I have just tried the new adjusted color. And am happy with the difference. Haven't applied the color lights yet, but will in the next couple days. Thank you for making the changes!I have washed it with your classic shampoo 4 times now and it keeps getting redder. I don't like it. My husband is calling me carrot top. I am nervous to try anything else. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarletta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots on GreyThe colour is beautiful and looks so lovely in the sun. The one and only thing that I find is that it turns light brown on grey hair, which makes me do my roots for 2 weeks, and I would instead prefer get 4 weeks out of the colour and it looks a little uneven. Not sure if there is an opportunity to tweak the formula for grey hair. :) 1 of 1 people found this review helpful. Did you? |
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Love itLove this product a little pricey but worth it to me 0 of 0 people found this review helpful. Did you? |
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The instructions were not great. I did better doing it my old way.The colour was good at first but faded quickly. I’m glad I tried it for the introductory offer, The fact that the colour faded so quickly is not reassuring to go forward with it considering the change in cost. I followed the instructions to the T, yet my roots weren’t covered. I thought I’d let that go for the first time, but I noticed the colour was not bright like I’ve experienced with other colouring that I have tried. There was no shine at all. It looked “blah” I’m sorry to say/ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |