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Custom Color Set
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66,793 Verified Client Reviews |
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Love ColorLove the color but a little grey is showing at roots week after coloring 0 of 0 people found this review helpful. Did you? |
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very disappointed did not cover the grays!very disappointed did not cover the grays! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlcira - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Just no.All of the red colors are a weird pinky shade of red. I've tried 3 different colors and none of them are good. 0 of 0 people found this review helpful. Did you? |
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Insanely GoodI’m absolutely delighted with my hair colour it’s personalised beautifully- thank you Katrina for using my pics and commentary 1 of 1 people found this review helpful. Did you? |
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Great color matchEasy to use and great color match. Also covers my grays well. 1 of 1 people found this review helpful. Did you? |
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I don't want anymore please stop sending themStop sending me this dye I don't want it anymore 0 of 0 people found this review helpful. Did you? |
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Bad colourAfter 3 week the colour is completely gone. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Serena! I'm sorry to hear your color is gone after three weeks. Please check your emails, we got back to you to help you further. |
This ended up the same colour as last time.I asked to have the colour lightened but it ended up the same colour s before. I am outside a lot for my job and the sun bleaches the red so I wanted to stay with the lightened look but unfortunately it looks exactly like my last hair colour. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Caroline! We are sorry to hear about your color results. Please check your email, we got back to you to help you. |
Waste of moneyWashed right out hardly changed my hair at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaleen - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
MatchI've always done dark and have always dyed it myself and this time the roots came out lighter and almost orange. Not a big color change. Usually roots are always darker. Not sure why this time was different 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |