66,925 Verified Client Reviews |
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Incorrect requestColour was so dark it looked black when I asked for chocolate brown. Account is not easy to see where to stop subscription. They just took another £27! So I’ve now had to block payments on my account. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJulie B. - Thank you for your feedback! We're so sorry to hear that you are disappointed with your hair colour. Your subscription has been cancelled, but we will reach out to you to make things right and have your hair looking is very best. Please keep an eye on your inbox for more details. |
Toooo warm!!!I need more cool tone, again took warm! Deepest are ok. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlga M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Best colour everAbsolutely fantastic colour matched my hair colour that I'd been getting done at a salon for years price is amazing I'm never going back go salon again love e salon 1 of 1 people found this review helpful. Did you? |
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Custom color setReally like this product 1 of 1 people found this review helpful. Did you? |
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Amazing colour and shineI have been on a hair health and growth journey yet I still wanted to enjoy a beautiful colour. This tint looked amazing and left my hair healthy looking and did not cause dryness or damage. I love I can customise and tweak the formula also. 1 of 1 people found this review helpful. Did you? |
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Ordered soft blue black, turned my hair red.Did cover all my grey. At least the refunded some of my money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJocelyn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Like the colorStylist reviewed my notes and adjusted my color perfectly. 0 of 0 people found this review helpful. Did you? |
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Wonder WomanAs a kid I loved watching Superman and Wonder woman. My admiration for her was always a powerful and uplifting boost to my self esteem. I chose the Ash Dark brown with a slight blue tint not realizing until after I colored my hair that it's the same as my childhood Hero. I love it no less, they're products can pack a punch just as she did with a shine bright like kryptonite. Hands down Wonder woman approved 💜 1 of 3 people found this review helpful. Did you? |
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Want to cancel order as of todayI would like to cancel my E Salon order as the hair dye did not adhere to my front middle and back hair… Evidently this product is not strong enough for my hair… Therefore, please cancel ordering any more E Salon product. I will pay for the initial order, but I’m not interested in purchasing any longer. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJanet - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
great colourLasts a long time and covers grey - like salon, i've had 3 colours and perfected the colour each time with the colourists talking to them about what i want, just how you would in the hairdressers, it's now exactly perfect for my hair tone. 1 of 1 people found this review helpful. Did you? |