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Custom Color Set
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66,566 Verified Client Reviews |
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Amazing!So, so happy with way this colours my hair. Natural and 100% covers my "sparkles of life experience (aka gray hair!). 0 of 0 people found this review helpful. Did you? |
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No gray coverageIt turned out a beautiful color but it didn't cover a single gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNallely - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Too much dye so paying for too muchDidn't match my hair colour, alright otherwise 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNaomi N. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Not a good matchThe color did not match the results shown on the page. Color was really dark and faded in about a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned my hair a grayish brownI am naturally a medium blonde. I was getting quite a few gray hair so I decided to color it. Unfortunately, the color that was made for me turned my hair, grayish brown. I am so unhappy. I am now going to have to go and buy box guy from the store to lighten it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Loveee!I loved the color so much! I will continue to order through esalon! Their customer service was top tier. 1 of 1 people found this review helpful. Did you? |
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ColorI was not sure about ordering a color on line but decided to give it a try. I have been coloring my hair for at least 20 years. I found that the color looked good for about 1 1/2 weeks, so I was skeptical. I received my order from you quickly and tried it with in 2 weeks. The color looked really good when I put it on and seemed to oxidize over night and I was not sure how I felt. With in a couple of days I got to were I liked it. Decided to keep it the same color. I found over time that the color was holding firm. For the first time in a long time the gray was not coming through in less than 2 weeks. I may change the color a little bit, not sure yet. I absolutely love that the color stays on the hair for a full 4 weeks. The color was still very good when I did my 2nd treatment.. Thank you for a product that looks so good, shines so bright and last so long. 0 of 0 people found this review helpful. Did you? |
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My grey is still showingI bought eSalon mainly for my grey roots. This is my first time using what was recommended for me. My roots still look grey, around my face still looks grey and parts in my hair still have grey. I hate to complain but I was hoping to have my grey covered. I am willing to try again but need different instructions to get my grey covered. If I try again, and my grey is covered, I am willing to change my rating.. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicky - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Resistant grays that have had to be fixed multiple timesI absolutely LOVE my color and it’s been adjusted a few times but every single month the hair at my temples are still gray and it’s frustrating. I’m leaving town to go to Nashville in weeks and want it to look fresh and good but this is not the first time this has happened. 15 of 16 people found this review helpful. Did you? |
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Thrilled.I am really happy how it turned out. Looks really beautiful. Hope color lasts. 2 of 2 people found this review helpful. Did you? |