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Custom Color Set
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66,591 Verified Client Reviews |
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Lackluster ColorUnfortunately my new hair color is not very attractive nor did it give me more body. I also noticed that I could not find a way to message my colorist. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
More copper not orangeThanks for latest color update. It looks so much like my hair color of the days gone by. Keeps me, now “60” not feeling so old & white/gray! 2 of 2 people found this review helpful. Did you? |
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What went wrong!?REALLY!!! This color always looks great and doesn’t fade but after two weeks I’m seeing the color fade lighter than the rest of my other previous colors. I hope my next order is back to previous quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Liesa, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Turned out greatI was hesitant but it turned out great. I would have liked more strawberry towards the bottom but my husband says he sees it so it may have been the lighting. He also loves it too. It goes really well with my pale complexion as well. Easy instructions and easy to use. 0 of 0 people found this review helpful. Did you? |
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Excellent productI love this product! I’m waiting on my third shipment. 0 of 0 people found this review helpful. Did you? |
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Doesn’t cover grey hairI used esalon for the first time and it was enough for me. I followed the instructions every step but it didn’t cover my grey hair and the very little colour was gone after the first wash. Very dissatisfied with the product: extremely strong smell, small price-poor quality. Not recommended, waste of time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Andrea! We are sorry for the inconvenience. Please check your emails, we got back to you to help you. |
SaddenedThe color isn't what I'd hoped for and the root color was different than the ends 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
You Really Do ListenSince starting my membership, I've made a few minor changes to the color mix. You guys really do listen and you have managed to make the changes exactly as I requested. I am absolutely thrilled and amazed with your level of commitment to your customers. Keep up the great work, I am not going anywhere! 0 of 0 people found this review helpful. Did you? |
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Excellent!I've been an esalon customer for several years now and just love it! I've made several tweaks to my colour and I found it easy and quick. Custom cour set always works well 0 of 0 people found this review helpful. Did you? |
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Amazing!So, so happy with way this colours my hair. Natural and 100% covers my "sparkles of life experience (aka gray hair!). 0 of 0 people found this review helpful. Did you? |