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Custom Color Set
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66,689 Verified Client Reviews |
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Easy to follow instructions… didn’t workI was really excited about this, but I followed the directions exactly and nothing happened. The roots didn’t take. My hair is light naturally and takes color really well so I was very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mari, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great ColorI love my new hair color!! It’s exactly what I was hoping for! Thank you 0 of 0 people found this review helpful. Did you? |
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Beautiful colorSitting at the salon getting a trim. Lady in the chair next me getting hair colored. She said "I love your hair color, did you get it done here?" I said no, I order it online from esalon! 0 of 0 people found this review helpful. Did you? |
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Salon quality at homeEasy to use with full jnstructions and an excellent result 0 of 0 people found this review helpful. Did you? |
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Great colorSo far love the color. It's almost like low lights 0 of 0 people found this review helpful. Did you? |
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Super Farbe!!!Thank you, the hair dye is excellent! The shampoo and conditioner in the single-use sachets are absolutely amazing! I would definitely buy them in full-size bottles 0 of 0 people found this review helpful. Did you? |
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Great service and very responsive to any issues that you may have.I’m so happy with my colour now and the colourist looking after me is so responsive to my comments and changes my prescription accordingly . Brilliant.. thankyou! 0 of 0 people found this review helpful. Did you? |
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Way too darkI requested color change back to original color that cam eout bright coppery color that I loved and I got a dark brown with barely a hint a red I will be canceling this subscription as this is my third try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jennifer, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
My hair is pink not copper..Don’t know why my hair is pink but I chose a copper colour.. not happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what i was hoping forMy color is dull after a couple of days. The gold tones are coming through when I wanted ashy tones. Too brassy....and really one toned, not multi layered color. Also the lack of ability to order highlights along with your color is disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |