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Custom Color Set
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66,818 Verified Client Reviews |
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will not cover grayI colored my hair two seperate times not once did it cover any grAY. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Individualized HelpMy first color needed some slight adjustments. I received one on one care and second round was perfect! 3 of 3 people found this review helpful. Did you? |
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First time dyeing my hair since I was 13And it was great. I chose the demi and it still covered my greys. It looks great and my hair feels fine, not damaged at all. I chose a more golden shade than mine and it looks so nice. Thank you! 2 of 2 people found this review helpful. Did you? |
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Custom color setEasy to use Nice to have gloves and brush included! 5 of 5 people found this review helpful. Did you? |
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Custom color is perfect!The custom color is exactly the color I was wanting! Thank you for paying attention to what I was seeking vs what I ordered. I'm very happy with it and with your attention to your customers desires. 5 of 5 people found this review helpful. Did you? |
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Second order missing applicator and did not cover.Second order was missing applicator. Left roots showing even though I applied more at hairline and left on longer as per staff. Lower rating than first. First order color looked great for the first few days. Then the roots started showing more quickly than they could have grown. I had visible roots within a week and the color had deteriorated in 10 days. It is cheaper than salon but at this rate it requires an application every 2 weeks rather than my usual 3 to 4. So if the salon costs 65 and this is 35 but twice as often, not much saving. 1 of 1 people found this review helpful. Did you? |
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I have had betterDidn't really cover up the red tones at all, just made it go a darker shade 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Tammie! We are sorry to hear your color was darker than expected. Please check your emails, we got back to you to help you further. |
A little disappointedI colored my hair on March 22nd, and a week later I see gray hair's... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTessa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not satisfiedIt didn’t cover all my grays on top part of my head. Going to see if a darker color will do the job. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sandra, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Problem with color didn't take still grayThe color didn't take my roots are still gray. I unhappy with this situation. I wish to cancel my subscription as soon as possiable Thank you Theresa Mazza Cantu 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |