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Custom Color Set
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66,944 Verified Client Reviews |
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Great CoverageThis product gave me great coverage on my extremely resistant grays....the best I have ever been able attain even by going to the salon. Unfortunately, the product has soy in it and I am extremely allergic to it, so I had to stop using it (gave me bad scalp rash). So Disappointed :-(. The customer service at eSalon was very helpful and top notch! I would highly recommend this product unless you have an allergy to soy. 0 of 0 people found this review helpful. Did you? |
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First timer!I like the color a lot. It looks rich and turned out great. The packaging was lovely as well. A couple things that were disappointing. I would have loved to have hair clips in the package. As I do not own any and thought this would be a inclusive set. I also only had one pair of gloves which was a little tricky throughout the process. 0 of 0 people found this review helpful. Did you? |
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Color setI liked the color but it did not cover my gray hair well. 0 of 0 people found this review helpful. Did you? |
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Lasting colorHave been pleased with the esalon products and how they will adjust color or schedule of delivery. I have colored my hair 3x. The only thing is that the color has a tendency to fade. 0 of 0 people found this review helpful. Did you? |
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Vibrance never fafedI am more impressed than I thot possible. If my hair would stop growing I'd almost never need to color again for quite a while. Off the shelf color brands do not even have 10% of the lasting power and color that eSalon has. I've paid $100 from an excellent salon that matches this lasting color. I know I've not mentioned the quality and manageability of my hair after a color. Perfect and wonderful are the only appropriate descriptions. 0 of 0 people found this review helpful. Did you? |
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I really liked it . Here are the resonsSo as most of us during quaretine we could not access hair colour that wast from the drug store I typically would purchase my hair colour from a supply store. I tried to order it online but the cost for shipping was stupid. I had seen a bunch of adds for esalon and watched a couple of videos so decided to give it a try And these are the reasons why I liked it 1. They thought of everything you would need including stain remover. 2. It actually smelled pretty good. Most hair colour has a terrible chemical smell trying to be covered by perfume. This didn't . 3. The colour actually washed out of my hair and didn't continue to bleed on the everything. Overall I am impressed I want to try other items maybe highlights next. 0 of 0 people found this review helpful. Did you? |
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Hard to match to a color without eyes on....Colorist, is close but it needs to be darker. I chose a lighter shade in the color pictures. 0 of 0 people found this review helpful. Did you? |
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DisappointedI was under the impression, Esalon color was supposed to be equal to salon color.....it isn't. My roots, when using box color, turn an ugly blondish red, the salon colorist explained why, it has to do with the developer box color uses, opposed to what salons use, when I get my hair colored at the salon, its all one color, no ugly blonde red roots. I used the eSalon today, with high hopes, to my dismay......ugly blonde red roots, so now my hair is two colors. Plus, its such a hassle to get into the shower to finish up, you can't pour the water over your hair, with your head tilted back, don't tilt far enough, you end up pouring it down your face, tilt too far back, the water doesn't pour down your hair, it pours directly onto the shower floor. You're supposed to use plastic clips to hold the sections of hair, the clips are not included, something you don't know when you buy, but you need them, so, you have to go try and find some. I canceled the auto ship before I even used the product, for other reasons, but, I would have anyway, after having used it. Editing previous review.......after less than 2 weeks of using this product, I'm already seeing a lot of grey coming back and, my hair looks ugly and faded. There's supposed to be a 100% satisfaction guarantee, isn't there? I'm not even 50% satisfied. Do I get my money back?? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSherrie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible Experience. Item never receivedUSPS never received my order. I spoke with multiple people at USPS and they told me to let seller know to physically take the package to the post office. When I called eSalon, I was dismissed rudely by representative Staphanie E. Please refund my money. I found an alternative solution for my hair. Experience with eSalon has been terrible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnahita - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong colorI ask to NOT put any red in my color and I got a color with red in it. Can I get a refund? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilou - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |