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FarbeMit dem Farbergebnis bin ich zufrieden, aber die Farbe selber richt sehr stark nach Verdünnung. Es brannte mir in den Augen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The Developer bottle was only 1/3 full.I remember having more developer in that 74ml bottle. in the past 3 or 4 years I have been using Esalon.I I received my replacement order last week and want to THANK Esalon for a speedy solution to my issue. Wasn't sure where to post this, so I hope it gets to the right party. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Matched current colorNot very happy. I wanted to change my color to get rid of the red and the color sent looks like even more red than I had. Does not match the color I selected at all. I’m very disappointed 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicki - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
Love itIts an amazing shade i love it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Life the colorThe color quiz was so easy and they were able to match my color spot on. The first dye set I got was Demi permanent per their request. Unfortunately Demi permanent doesn’t stay in my hair how it’s supposed to. A majority of It washed out by the second wash, however the rinse tint worked so well to add more color pigment to my hair. The second set of dye I got was permanent and it has stayed soooo well and looks beautiful as ever. I love that the dye doesn’t ruin your hair and isn’t harsh on your hair. It feels like it has products in it to protect your hair and make it shiny as well. I highly recommend this product and company. They make the ENTIRE process from the quiz through the dying process. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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To long of a shipping process and wrong color.I waited so long for this to get here I think it took 5 or 6 weeks to here and by the it got here I had already colored my hair. I had to wait a month but I got sick so it was delayed again. So I finally tried it and I was so disappointed.There was no no light copper that I wanted. I sent a photo of my hair clearly showing the color that I wanted and picked it out of you color chart and even told you to make a little redder. I texted you he informed you what had happen and all you said was I'll send you a free shipment of it. I stated that I didn't want it because it was the wrong color only for them to come back with the same answer. I asked to talk to a supervisor and they said someone would be calling me soon. I never heard from them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Susan, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ParfaitMerci d’avoir réussi à faire au plus proche de ma demande . Un grand merci à Thibault 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Couleur chatain clair cuivré doréJ'ai enfin une couleur sur mesure à domicile. Les professionnels prennent en compte mes souhaits pour fabriquer la meilleure couleur. Je recommande. 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Love it!My area had a snow storm and my package was lost. Esalon dealt with it so quickly and kindly! I have stubborn white and this covered and blended so well and my hair is so shiny and soft. I can't recommend esalon enough! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Perfection 👌After a few adjustments with my stylist, the color I got this month was exactly what I wanted. Its vibrant, shiny, and feels super soft. It feels good to be able to pamper myself at home for such a low price. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |