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Custom Color Set
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66,903 Verified Client Reviews |
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I decided to try your color one last time.I have been disappointed with both the color and the fact that my scalp and turned the same color as my hair. I have tried to cancel my account but I continue to get sent your product. I no longer want to subscribe to your service. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Kathleen, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meLet me start with the fact the color is AMAZING! However, I had an allergic reaction to the dye. The chemical smell though is what got me, it made my eyes burn and water, my nose and lungs sting, it was hard to catch my breath. I hope others have a better experience. My colourist did a fantastic job. I truly wish this color came in a box! I will miss it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - Thank you for your feedback, it makes us happy to hear you loved your color. We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Personal ServiceI love how when I ordered my first colour - it wasn't quite what I expected so I sent pictures and told the esalon team what I thought and they adjusted my colour to suit my requirements. You can't do that with shop bought colours! The personal service is great. The second colour was a lot more like I expected but I still want to tweak it again a bit so I'm hoping to adjust until I find the perfect colour. I've had lots of compliments on my new hair colour and it has definitely coloured the grey/white I had turned. Also they put extra bottles in as I have long hair so they provide enough products to suit your style great personal touch. 4 of 4 people found this review helpful. Did you? |
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Custom HaircolorGot my coloring set today and used it right away. Was totally surprised at the difference of my previous sets. The color now has the most luxurious lather when massaging it in my hair. It’s a thick foam that surrounds each hair and colors even the thin side hair that beforehand never took good. Also, the shampoo has a thicker lather and along with the conditioner it feels like it nourishes my hair to where it is a lot softer when done. I am loving the changes you have made! 4 of 5 people found this review helpful. Did you? |
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Great!Love the color! 2 of 2 people found this review helpful. Did you? |
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Not goodVery awful smell during application, colour not as expected and didn’t cover my grey hair. I’m really unhappy with this product. I didn’t order new one and you guys hidden the plan so you sent me another pack without my knowledge. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Anna! Thank you for contacting us, we apologize for any inconvenient with your last color. Please check your emails, we just got back to you to help you further. |
Not really satisfiedI went for the copper colour as that's what I always do my hair. I have ended up with like dark brown roots and the colour isn't as bright as what I normally get not really happy with it at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jill! We are sorry to hear your colour hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Great ColorLove how these products color. I get many compliments on my hair color. 2 of 2 people found this review helpful. Did you? |
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Perfect colorI have been using the custom blend since 2020 and love it. I get compliments all the time, ,especially within the first two weeks of a refresh. 1 of 1 people found this review helpful. Did you? |
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easy to useeasy to use love the shampoo and conditioner 1 of 1 people found this review helpful. Did you? |