66,793 Verified Client Reviews |
|
Sort by: |
My perfect colour!!I changed my colour a couple of times to get to this but each time was done with no hassle and exactly to my requirements, very good company and very good product! 14 of 14 people found this review helpful. Did you? |
|
Great ColourI am very happy with this colour! It’s so easy to apply & looks so natural! Colours the grey roots amazingly! Very impressed & it sure saves a senior a lot of money instead of going to the hairdresser!! 19 of 20 people found this review helpful. Did you? |
|
Love the colorI love that I get consistent color and it looks like my natural color, just without the greys! 15 of 16 people found this review helpful. Did you? |
|
Beautiful colourI loved my colour, exactly what I wanted! Clear instructions and included everything you need to colour at home 8 of 8 people found this review helpful. Did you? |
|
Perfect Process for At-Home ColorI love the selection, communication, and quick shipping option. Easy application, quality product. This was my first time on the program, resulting in some tweaks to the product for more gray edge coverage and adjusting the color to see if we could lighten the overall color slightly without doing highlights. Overall, I highly recommend it if you have experience with at-home coloring. For all that favor having a salon take care of your coloring service, remain with what makes you the happiest with your hair journey. 0 of 0 people found this review helpful. Did you? |
|
Way too dark and issues with re-orderingWhat was suppose to be a medium brown came out almost black. I know this happens sometimes with brown colors and then it eventually fades out, but almost black is not the same as medium brown. If only the shade was good for me, I would be amazed at how slowly the color fades. 1 month has passed and my hair is still almost black... I wish it would fade but it hasn't, this would've been a five star review if the shade was right. Another problem is that I ordered a new color a week ago and it still has not shipped. The first color arrived in a few days after ordering, so if the shipping schedule is this random I will not order again. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsIna F. - Thank you for taking the time to share your feedback with us! We are so sorry that your hair colour didn't meet your expectations. Based on your profile, we see that you have already worked with one of our Colour Experts to resolve your concern. We will reach out to you by email for more info about your delivery. |
My hair went pinkHair went pink then a solution to fix the problem was sent and made it dark pink / red. It has been an absolute nightmare 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsAndrea B. - Thank you for your feedback. We are so sorry that you were disappointed by the result of your hair colour. Upon reviewing your profile, we see that you have already worked with one of our Team Members to resolve your concern. Please let us know if there is anything else we can do to help! |
Didnt cover my graySorry, Not sorry.. but I didnt like the color product. I do not want any more shipments. it just didnt do a stand out job. I get same results from Nutrisse. So please cancel all and any of my information. Im not happy with results. Thank you, 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsEmily - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Gray coverage and colorDid not cover the few grays I have and the color tint didn’t add any shine or color either. Very disappointed. 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsPriyanka - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DissapointedColor did not match at all 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsCherie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |