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Custom Color Set
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66,880 Verified Client Reviews |
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e salonhad my hairstylist just put color on SHE Even said loved the color,& being so soft , leaving my hair still have left for next coloring! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We're so happy to hear that you're enjoying our Customized Hair Color! We truly value your feedback and look forward to hearing from you again in the future. |
Nice shadeThis was my first time ordering, and I would have to say that I'm very pleased with the color. I need to adjust the shade, but other than that, my hair has not faded at all. 0 of 0 people found this review helpful. Did you? |
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Nice changeMy first order was a bit too dark for my taste. I suggested some changes and they did it. This second order was so much better. Thanks 0 of 0 people found this review helpful. Did you? |
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ColourVery good cover and leaves hair shiny and healthy looking. Absolutely love it. Unfortunately got some colour on my door and cannot get it off. But that’s my fault 😊 0 of 0 people found this review helpful. Did you? |
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Didn't cover my grayUnfortunately the color didn't work for me, it didn't cover my gray hair and it has this yellowish tone. Also instruction said that I have 2 pair of gloves but it was just one so I lost time trying to find gloves to use it after I applied color to the ruts. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGordana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
CANCELaccount was canceled and review was submitted in May 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that your concern has been resolved. Please let us know if there is anything else we can do to help! |
1st timeThe color was too dark in the roots and made the rest of my brown hair dull and not warm in color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not satisfied with the "gray coverage"I followed all of the directions, step by step, but it did not cover the gray completely. About a few days later, I was back to square one. Too much to spend with the same outcome that I had with another less expensive brand. The color was great, but not for the gray coverage! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPamela - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Didn’t cover my greyVery disappointed! I had very few grey around my face and it Sydney do a thing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not for meI wasn't crazy about my color. It was just blah and too dark. For the extra money, I thought it would be just amazing. I wanted a shade lighter and was told they couldn't do that but would send me more of the same. I had to email them several times explaining what I wanted. They finally came up with an idea and sent me another product. This time the color was too red. The colorist just doesn't seem to understand what I want. I think I am better off with getting it at the drug store. This is a crapshoot. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that our Hair Color did not turn our as expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |