66,793 Verified Client Reviews |
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Love the color but still have resistant greysI love how the color is shiny and blends with my highlights. But I still have some stubborn greys around my forehead, temples and ears that are annoying. Also, it seems like a throw alot out. It would be more economical to have a smaller amount of color for less money. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Exactly what I wanted!my hair was light brown with grown out blond highlights! I got medium brown and it came out just how I wanted! it’s a beautiful brown and the highlights are gone!! 4 of 4 people found this review helpful. Did you? |
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Great colorAfter applying I thought the color was going to be too dark but once I shampooed it, it was perfect! Just the right amount of gray coverage and matches my natural color beautifully. Very pleased with results and price as compared to $150 at salon with so-so results. 3 of 3 people found this review helpful. Did you? |
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hair color changeI really liked the color change this time. Just that little bit made a big difference 1 of 1 people found this review helpful. Did you? |
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Great! Am super satisfiedBefore finding esalon I used to do one of the below procedures for dying my hair: Either buy an over the counter color and make my hair either orange or redculous Go to a salon and pay 700 dollars to get the hade I liked Now I have it so cheaper 0 of 0 people found this review helpful. Did you? |
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20 shades darker then I asked for !!!!Left the dye on for less time then it said after reading some bad reviews - wish I'd read bfr purchasing... My hair has gone black, from being a very light brown with full head highlights, asked for a natural glow brown, on colour chart was very soft brown, I now feel like something out of the Addams family with my hair jet black, I don't no what I will do other then have to put alot of bleach in it an go to a hairdressers for help, feel so upset can't bare to look in the mirror at myslf 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle P. - Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are disappointed by the results of your hair colour. We have reached out to you via email to find a resolution, as per our Satisfaction Guarantee. Again, we apologize that we didn't meet your expectations. |
ColorI just tried my color today and I am not happy with the results. The color is different from the last order, it is not holding up around my edges. Any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Frances, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |
Such a scamThe product will turn your hair the ugliest brassy orange color. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Ziying, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
My perfect colour!!I changed my colour a couple of times to get to this but each time was done with no hassle and exactly to my requirements, very good company and very good product! 14 of 14 people found this review helpful. Did you? |
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Great ColourI am very happy with this colour! It’s so easy to apply & looks so natural! Colours the grey roots amazingly! Very impressed & it sure saves a senior a lot of money instead of going to the hairdresser!! 19 of 20 people found this review helpful. Did you? |