66,903 Verificado Comentarios de clientes |
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Love!After an adjustment to the tone my hair color is perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LoveI'm so happy with the color they made for me. Very easy to follow instructions and great color match 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than expectedI loved my custom color, it is so natural, and my hair feels so healthy , I have a some grays and they were not 100% covered, but I love the color so much I don't mind the few grays I have. Thanks for this luxurious experience, even opening the box was exiting . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Conforme à mes attentesManque peut être une note plus cuivré... Mais le résultat est quand même bien 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très satisfaiteCouleur très naturelle 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did NOT cover gray at all.I followed all the instructions. It did not cover my gray at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCandis- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong ColorI asked for a silver to ash color, to start my hair was dirty blonde and now it’s a light brown/ red after using the color that was supposed to be silver. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTyra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I loved the color, but the roots didn't seem to takeI love the color, but the roots didn't seem to take. Do I need to leave it on longer, or do I need a change in formula? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
juste magnifiquetrés beau rendu, couleur du balayage exactement ce que je voulais . Merci pour votre professionalisme 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great!The color was just right and looks great and I will continue with esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |