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Custom Color Set
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66,793 Verified Client Reviews |
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I Love the color! But it did Not last, on covering my grayI informed U when I filled out the Questionnaire! In witch 🪄 I said my gray hair is thick & unfortunately very stubborn, it just didn't cover my gray hair. But Love, love the color mix! ;) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Vivian, I am sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Great ColorI love the color, but unfortunately, did not cover all of the gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Dawn, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Custom ColotNot for me. I did not plan to have pink hair. I've washed my hair twice since today. Hopefully it won't last. What a waste!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Patti, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Love the color but still have resistant greysI love how the color is shiny and blends with my highlights. But I still have some stubborn greys around my forehead, temples and ears that are annoying. Also, it seems like a throw alot out. It would be more economical to have a smaller amount of color for less money. 0 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Lisa, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! (: |
Exactly what I wanted!my hair was light brown with grown out blond highlights! I got medium brown and it came out just how I wanted! it’s a beautiful brown and the highlights are gone!! 4 of 4 people found this review helpful. Did you? |
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Great colorAfter applying I thought the color was going to be too dark but once I shampooed it, it was perfect! Just the right amount of gray coverage and matches my natural color beautifully. Very pleased with results and price as compared to $150 at salon with so-so results. 3 of 3 people found this review helpful. Did you? |
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hair color changeI really liked the color change this time. Just that little bit made a big difference 1 of 1 people found this review helpful. Did you? |
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Great! Am super satisfiedBefore finding esalon I used to do one of the below procedures for dying my hair: Either buy an over the counter color and make my hair either orange or redculous Go to a salon and pay 700 dollars to get the hade I liked Now I have it so cheaper 0 of 0 people found this review helpful. Did you? |
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20 shades darker then I asked for !!!!Left the dye on for less time then it said after reading some bad reviews - wish I'd read bfr purchasing... My hair has gone black, from being a very light brown with full head highlights, asked for a natural glow brown, on colour chart was very soft brown, I now feel like something out of the Addams family with my hair jet black, I don't no what I will do other then have to put alot of bleach in it an go to a hairdressers for help, feel so upset can't bare to look in the mirror at myslf 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle P. - Thank you for taking the time to share your feedback with us. We are truly sorry to hear that you are disappointed by the results of your hair colour. We have reached out to you via email to find a resolution, as per our Satisfaction Guarantee. Again, we apologize that we didn't meet your expectations. |
ColorI just tried my color today and I am not happy with the results. The color is different from the last order, it is not holding up around my edges. Any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Frances, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |