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Custom Color Set
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66,880 Verified Client Reviews |
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A+ colorI was hopeful yet sceptical that the color would cover my misstep. There was MORE than plenty of color left in the bottle even while showering. I really enjoyed the silky feel of my hair during the color process & while rinsing it out! 0 of 0 people found this review helpful. Did you? |
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Happy with customer serviceAutomatic shipment not wanted. They have nicely refunded my money. 0 of 0 people found this review helpful. Did you? |
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Salon Prima-Donna Converted!I am that person who buys the obscure fancy imported shampoos, the Dyson hair everything, and flies across the country to see their stylist and colorist - I've been to the best in the country, from Koji's to Choi and beyond. $300-700 on a colorist? Sure. why not. I never in a million years imagined I would color my precious locks at home - box color? Not on your life. COVID Quarantine Hair began to wear me down though, and the inch and a half of my natural 4.0 dark brown regrowth and abundance (abuuuundance) of greys was really clashing with my much lighter, dry, brittle, washed out brassy Goldwell 7NN/6NN/7A/7G and 8N/8G gloss more than I could handle. What's a spoiled hair diva to do? eSalon... the ads got to me, so I did my research and took the plunge. For $22 what's the worst that could happen? For kicks I added the cape and color tools kit (mixing bowl, brush, clips, timer, etc), and a bottle of between color tint wash. The kit arrived on Saturday and off the bat I was impressed with the quality of the packaging, supplies, instructions, and extras. I set to it, and my husband chuckled from the living room. We both expected well, box color. I couldn't have been more wrong: I. Am. AMAZED. ASTOUNDED. The color is EXACTLY what I wanted, the shade is perfect, vibrant! My dry damaged hair is renewed to it's February splendor, so lustrous and shiny - I feel like me again. Not quarantine pj-all-day me, but luxury stepping out of the Beverly Hills salon me. I am just speechless. Never thought I would be singing the praises of color ordered online and applied at home but O MY GAWD. It's just: perfect. You guys nailed it. I am flabbergasted at the gorgeous color and truly couldn't be happier. Listen. Take the chance, go for it. I just want to grab every person I see with drab box color, roots aplenty, tired sad blah quarantine hair and make them try eSalon. I am 100% converted for life!!! Thank you eSalon!!! 0 of 0 people found this review helpful. Did you? |
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ExtraCould I please have a bowl and brush with this order ty 0 of 0 people found this review helpful. Did you? |
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Love the color adjustments!The first one I ordered was a bit too dark. For the follow-up color I requested an adjustment and it was exactly what I wanted. The colorist really do a great job of making changes to get exactly what you want. 0 of 0 people found this review helpful. Did you? |
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Frequency of deliveryI was not ready to color again when this recent shipment arrived. Is my price going to stay at $15 even if I skip a shipment? Vivian Evans vevans83492aol.com 0 of 0 people found this review helpful. Did you? |
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color was better than in past- but color fades fastcolor seems to be good- but color does not last beyond a few washings - been using caviar shampoo and conditioner which is for color treated hair - I would prefer more permanent color 0 of 0 people found this review helpful. Did you? |
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Color not strong enough this timeHello. This time the color touch up was not strong. It is only week and a half in and I can see the grey again. It's not new growth. After a wash it's like it washed off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTina- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Need a changePlease see previous comment 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Rude emailWhen I complained about the color I received they told me theycouldn't lighten my hair as they didn't have the right product. I've use different hair colors in the past and it lightened my hair to the color I wanted.I will not order again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheri- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |