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Custom Color Set
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66,818 Verified Client Reviews |
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CancelNot my product. Please cancel 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Maxine, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grays are still hereFirst of all, the smell is very strong from this hair dye so a bit unsure how it is award winning and ammonia free? Second of all my grays were untouched and my hair is feels very dull with no body. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too RedThis color had too much of a red hew to it, I need it to have more ash. I'm certain this will cause a lot of brass color to come through as time goes by. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenifer - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |
disapointedMy hair came out a lighter brown color with little auburn. I really wanted a color like Auburn 5.6 or 5.64. Don't send me more of my original order!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJeannie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
PerfectThe color match was perfect. Used for gray root coverage and it covered well. Blended well with existing color. Lasted at least 4 weeks. 1 of 1 people found this review helpful. Did you? |
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Covered my greys 80%Yes was happy with the outcome 0 of 0 people found this review helpful. Did you? |
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Perfect color every time!I love that I don't have to guess each time I color my hair. The color sent is always perfect and my hair stays healthy! 0 of 0 people found this review helpful. Did you? |
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Excellent Custom ColorThe Custom Color is a wonderful formula. It modes on easy and my hair comes out so healthy soft!! 0 of 0 people found this review helpful. Did you? |
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AmazingReally wonderful service. My first colour was too dark so the colourist re-adjusted and shipped to me free of charge. Colour is now absolutely perfect. Thank you esalon! 0 of 1 people found this review helpful. Did you? |
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Just OkayDid not cover gray as well 0 of 0 people found this review helpful. Did you? |