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Custom Color Set
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66,541 Verified Client Reviews |
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Great ColorI love the richness of the color and its easy use. 4 of 5 people found this review helpful. Did you? |
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Best color I’ve ever used!So easy to customize or change up! I absolutely love it! 4 of 6 people found this review helpful. Did you? |
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Still need color adjustmentsThe color change was nice but still not what I am looking for. I would like to edit my color before my next auto shipment 0 of 0 people found this review helpful. Did you? |
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does not lastI am disappointed in the product because it simply does not last. I think the color is great the first week and by the third week I have a whole new different color which is much lighter than the original and brassy. I am canceling my future orders because it's not a good value for me and I shouldn't have to color my hair every 2-3 weeks to have a great color. Very disappointing. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Mia, We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
No goodWas not what I was looking for. I am very disappointed. Y 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jennifer, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very Happy with Esalon.The esalon haircoloring is excellent. After looking at old pictures of my hair done at the salon I went to, I believe that esalon hair colors are more natural and rich. The price is just right. I am saving money using esalon. I will not go back. 03/18/2025: still using esalon! I have changed my color over time, but I am still very happy with this product! 5 of 7 people found this review helpful. Did you? |
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Color Just Isn't As Good As ExpectedI've loved my past experiences with your dye, but this time the color seems kind of dull and did not cover m6 gray as well as it has in the past. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Jaime, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair like strawI requested an ash blond color for my thick, shoulder length hair. Unfortunately, the end result was dry, dull hair with way too much gold. The shampoo provided dried my hair terribly and the tiny amount of conditioner that was in the kit didn't even cover one eight of my hair. My hair feels and looks like dried out straw. Instead of providing silly extras like stain-remover and extra gloves, why doesn't esalon simply provide a sufficient amount of conditioner like L'Oreal does? Very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
SCCCAAAMMMMDONOT GIVE YOUR CREDIT CARD INFORMATION 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDalwinder - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Such a good quality hair colour.Salon quality hair colour. Easy to maintain my gry and roots touch up . It dose not fully cover my gry hair however I am sure they will adjust and customise my color when I will order my next hair colour . 0 of 0 people found this review helpful. Did you? |