|
Custom Color Set
|
66,772 Verified Client Reviews |
|
Sort by: |
|
A bit too yellow for my taste...I wanted to go from my natural hair colour (ash blonde with a hint of red) to a light blonde. At first I was reluctant to try out the dye they sent me, and tbh I should have listened to my gut. After following all the instructions, and a look into the mirror I was surprised by a hair colour that could very well be described as a similar shade as a very controversial former US president is wearing on his head. Very yellow. Very much not what I was going for, and very disappointing. Now I have to "sit out" this colour, wait for my hair and scalp to recover, to run to the salon to get it fixed, after all. Will not buy again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHi Katja! We are sorry to hear your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |
Not goodMy hair is fine & partial gray @ roots Did not cover roots! Left on full amount of time, if not longer. Made my ends tangle (yes it was completely tangle free & brushed prior to coloring) & then lots of my hair fell out. Not for fine hair. And did nothing for greys. Never again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLaurie - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Perfect!I was spending four times as much in a salon for a root touch up color. I just had my second order, with a bit of an adjustment, and it’s perfect! Love the results. Love the ease of ordering!! 10 of 10 people found this review helpful. Did you? |
|
Beautiful colorMy hair is very healthy looking with shiny multi-dimensional color. I really appreciate how they sent me two different mixes one for my roots and one for my ends to help everything blend together. Looks great. 7 of 7 people found this review helpful. Did you? |
|
Using your product for the first time.It was good to use a product I had more confidence in. The color came out good and I was happy with the outcome. Somebody else put the color on and it was done very well. Thank you for the box of color and things that went with it. Be getting in touch with you soon. Monday April 22, 2024. 5 of 5 people found this review helpful. Did you? |
|
I’m happyI loved the color it came out all even threw out my hair. I am so happy with the new color. 3 of 3 people found this review helpful. Did you? |
|
Yay, I don't have to go to the salon!I will preface by saying, I hate going to the salon. After my the stylist at my salon left and COVID happened, I decided to start cutting my hair myself. It worked out well because I have a very easy haircut. Recently I noticed my red hair was fading with my age and I also saw a few white hairs. Again, because I hate going to the salon, I tried a box dye from CVS. It was okay but faded pretty fast (after a few weeks). I came across eSalon by doing some internet research and decided to give them a try. I'm so glad I did! I filled out the questions, uploaded a picture of what my hair currently looked like and another picture of the color I wanted it to be. Less than a week later I received my custom color and supplies in the mail. I was a bit nervous but the color turned out EXACTLY like I wanted. I signed up for the auto-shipments every 6 weeks. I'm not sure yet if that will be too often or not often enough but we will see. I can always change the frequency of the shipments later. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
|
CancelNot my product. Please cancel 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsHello Maxine, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grays are still hereFirst of all, the smell is very strong from this hair dye so a bit unsure how it is award winning and ammonia free? Second of all my grays were untouched and my hair is feels very dull with no body. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too RedThis color had too much of a red hew to it, I need it to have more ash. I'm certain this will cause a lot of brass color to come through as time goes by. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJenifer - Thank you for reaching out to us here at eSalon! We are sorry to hear that your color formulation came out more red than you were expecting. We stand behind our results every step of the way, with our Color Happiness Guarantee. A color expert has reached out to you via email to set up your next steps. We appreciate your feedback and look forward to helping you reach your desired color! |