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Custom Color Set
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66,754 Verified Client Reviews |
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Great colorIt's hard to find a color I really like without spending a bunch of money. I've adjusted my color & tone a few times & found a great color that actually goes good with my complexion. 0 of 0 people found this review helpful. Did you? |
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New Formula?I've been using eSalon for several years now and today, I opened my kit and found a wonderful surprise! The (new?) formula was soooo thick and creamy! I LOVED IT! It clung to my hair, no dripping and it was so easy to wash out afterward. In fact, my hair felt so soft and amazing when I rinsed it out that I almost hated to shampoo it. But, I was too excited about using the free sample of Caviar shampoo and conditioner... which was the cherry on top! I don't know what you did to the formula, but I am so grateful. It was honestly so much easier and I didn't get a DROP anywhere. My hair feels so great right now! Thank you, thank you, thank you! 0 of 0 people found this review helpful. Did you? |
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I love itFor the first time, I felt that my scalp was it as itchy and burning and so far my hair look healthy. The colour was perfect. I do want to change my colour wat lighter, but that has to be when quarantine is over. 0 of 0 people found this review helpful. Did you? |
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Great colorThe color is great. I do miss going to the salon. 0 of 0 people found this review helpful. Did you? |
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MissingSecond pair of gloves missing from my last two orders. 0 of 0 people found this review helpful. Did you? |
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Great choice by coloristLove the color, wish it lasted longer. 0 of 0 people found this review helpful. Did you? |
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PerfectThe color was absolutely perfect, it looked like a professional did it, not me!!! 0 of 0 people found this review helpful. Did you? |
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WHAT A WASTE OF TIME AND MONEYI wanted blonde hair, what I got was dark brown hair!!! Now I have to go to a hair salon to sort it out, so the total cost will be £132 including the cost of this colour, I just hope that colouring again won’t ruin my hair even more,.neeedless to say I wIll not be purchasing any more, I think it’s a bit of a con. NOT happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather A. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad colorThe color that was sent to me turned my hair BLACK, instead of medium to dark brown, and nothing will lighten it. I even went to a salon and the only way to get rid of this one-dimensional, ugly black color is to strip my hair with harsh chemicals and then dye it. So now I have to just wait forever for this mess to grow out. I want to CANCEL all future orders and remove my name from your mailing list. This is a disaster. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ruined my hairI have no words to explain. my hair is more green then before. I have told the company that I want to eliminate green but they sent me color that turned my hair more green. I am very disappointed and hopeful that this will Be resolved 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMariam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |