66,754 Verified Client Reviews |
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So not the color I wanted .. going for Mulberry/ wine color it turned blackLove the color system etc but the color is aweful looks almost black . Sooooo not what I wanted 😢😢 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
More pros vs ConsLoved the color, how the water ran clear after wash and texture of hair after tint but the major problem I have is grey hair and it did not cover like store bought hair dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNorma - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ColorVery nice color hav gotten nice compliments! 0 of 0 people found this review helpful. Did you? |
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Perfect!!!My hair turned out perfect! Exactly what I wanted. 0 of 0 people found this review helpful. Did you? |
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Love it!I really love eSalon custom color sets. I was so impressed with the entire product when delivered to my house; easy to use and I love the color. 0 of 0 people found this review helpful. Did you? |
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Love this serviceSince the pandemic I’ve been coloring my hair myself with esalon. Love it. The color is perfect and it lasts for 5 weeks which is better than when I was getting it done in a salon. It’s easy and I’m saving tons of money! 0 of 0 people found this review helpful. Did you? |
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A perfect matchThis was my first eSalon purchase. My roots were out of control and I am not ready to return to a salon. The match was PERFECT, and the experience very easy. Application was no problem, instructions were clear, and it looks great, super natural. I accidentally included a typo in my email address when I first ordered, and emailing customer service was a quick and easy fix. Highly recommend. I am very happy with saving myself a $200 trip to the salon. 0 of 0 people found this review helpful. Did you? |
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Loving eSalonTotally pleased with the color and services 0 of 0 people found this review helpful. Did you? |
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Perfect tweakI was very pleased when colorist adjusted the formula a bit. It seems perfect 0 of 0 people found this review helpful. Did you? |
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Great first experienceUsually, hair stylists hate when clients color their hair at home. But...when I was able to safely return to my salon for my first professional root touch-up after several months of quarantine, my hair stylist commented that the at-home color I used was a perfect match! Thanks eSalon! 0 of 0 people found this review helpful. Did you? |