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Custom Color Set
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66,754 Verified Client Reviews |
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Just amazing colour!Thank you so much. Am blown away by the colour. I absolutely LOVE IT!!! You guys are my hair care heros :) 0 of 0 people found this review helpful. Did you? |
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Great hair colorLooks natural and love how it makes my hair feel. 0 of 0 people found this review helpful. Did you? |
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Thank you eSalon!I recently received my hair color kit from eSalon. First of all I have to say I absolutely love the packaging and the personalized products. I also love the fact that I have everything I need in one box which makes the process so easy. I was nervous about coloring my roots but I took my time. In the end I am thrilled with my results. Thank you eSalon! 0 of 0 people found this review helpful. Did you? |
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I actually like my hair!I was terrified to do this at home it it actually turned out pretty well! 0 of 0 people found this review helpful. Did you? |
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ColorMy first time ever coloring my own hair. I used the brush method, and did pretty good. Love the color, but need to see how it looks when the gray grows out, as I may darken it just a bit...not sure now. 0 of 0 people found this review helpful. Did you? |
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Product amazing but.....This product is amazing!! The colour looks like I got it done at a salon not from a box. I absolutely love it however I do not love the fact that it took well over a month to get here to Canada. Unfortunately that is most likely just our post COVID world and still won’t deter me from keeping my subscription. 0 of 0 people found this review helpful. Did you? |
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Hair dry and breaking off. I do not want to continue. I have thrown all the prThe product left my hair dry and breaking off. I sent an email canceling. Please stop sending me these products. This is just not right for me. Do not send me any more notices or products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElsie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad product and customer service.I have dark brown hair. I went through the entire process with this company so that they could customize my hair color. When I applied their customized formula I noticed it was a bright red. My results were a bright red roots because if my new growth and the rest of my hair remained dark. This product is the worst hair product I have ever used. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
worst hair colorDid not cover my gray well. I cancelled my order and 6 weeks later I received an email that I will be receiving another shipment. This is after I spoke with a customer rep over 6 weeks ago. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was just okI ordered light brown with ash/neutralizer as my hair had multiple layers of regrowth, old salon color, and old ombré. The color is much darker then I expected and I still have red undertones in my regrowth which clash with the old salon color. It’s decent enough to get me through Covid but no where near what a salon would achieve. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMandy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |