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Custom Color Set
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66,754 Verified Client Reviews |
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The product is excellentThe product is excellent but beware: delivery of the product takes longer than it should. My order has been in postal limbo for over a week! My review would be 5 star if and when sealing is able to get the product delivered in a reasonable amount of time. My order was sent out on 7/24 and I’m STILL waiting. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- We’re truly sorry that our shipping times did not meet your expectations. We take our clients' feedback to heart and continue to improve each and every day. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Medium brown mahogany turned very dark red.Every previous shipment I have received has,been spot on. This last shipment however turned out to be a very unnatural dark red. I was very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucy- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Very darkOrdered light brown with copper and a touch of mahogany ... the color came out very dark - way into medium brown, and it looks like dirty spoiled wine. That disgusting dirty shade of homemade wine. Nothing like the picture. This was such a waste of money . Never again. Thankfully color is semi- permanent so I am hoping it will wash out soon. And hair feels very unhealthy (before color my hair was amazing). This was such a waste of money . Hate it . Honestly box color is way better . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Color matchI was super excited to get my set in. I have dyed my hair on my own multiple times so I figured this would be no different. As soon as I put the root touch up on I questioned the color. It had a red tint which keep in mind my roots were already natural without a color. My roots came out red !!!! Keep in mind my dye was set to be chocolate brown. Super disappointed and after this will not order again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTeresa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
First time have coloured own hair!Never done own hair and found it good to use. Instructions clear and colour stayed overall. 0 of 0 people found this review helpful. Did you? |
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Mahogany redLove the color that was blended for me 0 of 0 people found this review helpful. Did you? |
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My colourI will always use and recommend this colouring product. It's personalisation means a lot to me. The colour is never flat. It's multi layered and toned. I love it! It leaves my hair in better condition than it was before I coloured it. 0 of 0 people found this review helpful. Did you? |
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Very happy with the resultGreat quality, fantastic coverage and also the exact color I was looking for. 0 of 0 people found this review helpful. Did you? |
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Everything includedI loved the boxing and design of all the equipment included. The directions were easy to follow. 0 of 0 people found this review helpful. Did you? |
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They really work with you.We kept adjusting, and this was the perfect color finally! 0 of 0 people found this review helpful. Did you? |