|
Custom Color Set
|
66,754 Verified Client Reviews |
|
Sort by: |
|
Easy to useI was pleased with my first color kit. The color was easy to apply and the instructions were easy to follow. I loved the classic conditioner, it made my hair soft, smooth, and shiny. I will definitely order again. 0 of 0 people found this review helpful. Did you? |
|
Amazing color !I just colored my hair yesterday, and I absolutely Love it. Beat product, I have ever used ! 0 of 0 people found this review helpful. Did you? |
|
The color is so natural looking!For years, my colorists have worked hard to tweak my formula to recreate my natural strawberry-blonde color with copper highlights but, when I wasn't able to see my colorist due to the Pandemic, I tried e-salon. I wasn't expecting to get the positive results that I did but, even from the first time using my custom color, my hair color ended up looked as good as when my colorist would do it. My husband, in fact, felt it looked better. Anyhow, so I can't say enough about how happy I am to find salon results in a do-it-yourself product. My only complaint is that the chemical smell can get quite strong when you're in the process of applying the color, so a well ventilated place for doing this is a must. 0 of 0 people found this review helpful. Did you? |
|
Did the job wellI was unsure about buying another hair dye, I had completely grown out old dyes and had nearly a full head of grey hair. I had seen quite a few recommendations for esalon so thought I would give it a try, it was very easy to set up my profile, and add what I want, the package turned up very quickly, but I still waited a few days before using it as I was still unsure. I took the plunge today, the step by step instructions are easy to follow. Yes it got messy, but I was using soft black dye (as close to my natural pre grey as I'm going to get) the colour covered my grey really well (there was a lot of it) in certain light you can still see a little glimmer of grey but that makes the colour look more natural to me, there was plenty of dye to cover my thick hair, and some left over to do the after dye wash, I never had that with other dyes. The dye itself doesn't smell too strong, and the after shampoo and conditioner smell fantastic and left my hair feeling really soft and gave it a lovely soft shine I'm looking forward to getting my next one in 10 weeks, and will be recommending this company to my friends and family 0 of 0 people found this review helpful. Did you? |
|
I love eSalonLast time I went to the salon, she missed up my hair color and charged me $160. I contacted eSalon team, They saved my life by sending me the right color to fix my hair 0 of 0 people found this review helpful. Did you? |
|
Colour lovelyI loved the colour and the shine. However the ammonia fumes were intensely overpowering 0 of 0 people found this review helpful. Did you? |
|
Roots & EndsColor to dark. Don’t like it at all. I want to go back to my first order. I like that color much better. DID NOT ORDER A ROOT cover up. Not happy with this order 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJoAnne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
sorryWas not what was expecting 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMartha- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color reviewI received and used my coloring product. I was not happy with the results. I would not purchase again. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsTeresa- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color didnt workI colored over highlights, so I received filler AND color. I put it in and it looked awesome but as soon as I washed my hair, it all came out. My grays were showing and my roots are a different color from the rest of my hair which is orangey... and my roots are dark brown/black. I contacted customer service..... and they fixed my color and then charged me 41 bucks to send me new color and shampoo and conditioner I had on there. I'm kinda upset about that because they advertise that if you're not happy then its money back... which did not happen here. Instead they charge me more to fix my hair that there color messed up. Let's see if they fix this... and hopefully their color that I just paid for will fix my hair. Sad... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKaren- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |