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Gray coverageFirst off. I love the kit and the detailed instructions. Gray coverage could be a little bit better. There is plenty of product to cover your hair. I’m looking forward to coloring again because I asked my colorist to add more red to the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good productThis is an overall good product - my hair is still pulling more red than I intended, but overall, the color is vibrant and shiny! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Last colorMy last hair color was beautiful still having trouble covering gray at temples but otherwise loved the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhonda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good hair colorI like the color. A little difficult to follow instructions to color the roots when my hair is very thick and in many layers. End result is good, though. Please send another applicator brush with next order. I kept it from the first order, but wasn't able to find it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGerri - We’re pleased to hear that you’re enjoying your custom color results! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
2nd timeWell the 1st color I received did an amazing job. Great color easy instructions. This 2nd order again easy instructions, but the color didn't seem to "stick" as well. The gray areas were lighter and after a few weeks I need to color again...will try again but hope for better results. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWensday- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Idee gut, Farbe wird nicht angenommen vom Ansatzhaar!Farbe wird individuell hergestellt. Leider muss sie bei mir nochmal angepasst werden, da sie einfach an meinen Schläfen die Borsten noch nicht so zufriedenstellend abdeckte.hab aber viel, kräftiges, dickes Haar, das wellig und zeitweise störrisch ist. Bin gespannt auf die nächste Lieferung. Edit: nach einigen Versuchen deckte auch die letzte Lieferung mit Farbe, trotz Grauanpassung, nicht bzw nahm das Haar die Farbe nicht an. Es wurde alles nach Anweisung aufgetragen, auch verwende ich kein silikonhaltiges Shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Commande pas recuDésolée je nai toujours pas recu cette commande et je trouve pas ou le signaler 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmmanuelle S. - Nous sommes désolés d'apprendre que vous n'ayez pas reçu votre commande eSalon. Après vérification de votre compte, je constate que nos équipes vous ont déjà contacté par email pour plus d'information. N'hésitez pas à revenir vers nous si besoin. |
MécontenteToujours pas reçu ma couleur je suis très déçue 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronique T. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que votre commande eSalon ne soit pas arrivée. Nous allons vous contacter par email afin de vous aider. Veuillez vérifier votre boite mail pour plus d'information. |
Hair colorI didn't like it didn't turn out like the picture. Thank u Kristina Humphreys 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Medium brown copperCoverage was great just a little too much red for me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTara- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |