66,772 Verified Client Reviews |
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Skeptical? So was I. Then....I was a little skeptical. Box colors rarely turn out well. I will usually go to a salon, but it can get pricy. So, I thought, oh why not? Totally. Worth. It! I wasn't sure what to expect by answering some questions. Then I got asked for a picture of my hair. Then when they sent me the recommendation, I was thinking... hm, maybe not exactly what I was looking for, but still. Then after I did it, I couldn't believe the color. It turned out even better than I was expecting. It was just lovely. It was like, omg, how did they do that? I got alot of compliments on it. If you are on the fence, Try It! It was SO easy, and everything you need is there. Brad Mondo even had his mom try it and he isn't a fan of "do it at home on your own box color." He Totally LOVED it. I'm even trying out a new color soon and can not wait! 0 of 0 people found this review helpful. Did you? |
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Fantastic product!My grays are super difficult to color and even when it sticks upon coloring it doesn’t stick around for long at my temples, maybe for a few days, at least with other products I’ve used. Not with this product. It works! I love the tailored color and a little things included in the kit that makes the whole process easier. Better than any box-color at the store and much more affordable than going to a hairdresser. 0 of 0 people found this review helpful. Did you? |
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Color is not consistentEach month the color seems to change. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJessica - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too harshThe developer fried my fine hair! It’s fly away straw now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlice- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
GlovesNOW...For the second time there are NO gloves in the order!!! I had not heard a word earlier when it was missing one pair of gloves...but luckily we are in the Covid world and I had to use my emergency gloves. Very disappointing!!! This order is missing a pair of gloves... only one was included. 0 of 0 people found this review helpful. Did you? |
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Too darkThe color was too dark but faded nicely in about 2 weeks 0 of 0 people found this review helpful. Did you? |
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Easy peasyCovered all my grey edges which frame the front of my face completely. It was a little more red than I wanted. But I was able to tell the Colorist to tone down the red and increase the blonde. 0 of 0 people found this review helpful. Did you? |
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Nice ColorIt's darker then I thought it would be but I like it 0 of 0 people found this review helpful. Did you? |
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Good matchWith a little tweaking the colour is right. Easy to use but I miss the salon experience 0 of 0 people found this review helpful. Did you? |
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Custom colorLove e salon hair color but would like to reduce red undertones if possible. I do naturally have some reddish undertones so not sure if it’s possible to do this. 0 of 0 people found this review helpful. Did you? |