66,772 Verified Client Reviews |
|
Sort by: |
I love it!which is the line I heard over and over again. All my friends and coworkers simply loved the way my hair turned out. 0 of 0 people found this review helpful. Did you? |
|
Spot on ColorMy hair color not only matches my expectations, the dry texture of my hair from dying blonde and red color for many years feels amazing after one use of my custom color. 0 of 0 people found this review helpful. Did you? |
|
Love itI have used your product twice. The color is great. Starts out a bit dark and fades a little each wash. Works out great. 0 of 0 people found this review helpful. Did you? |
|
Happyim glad it toned the strawberry red back to my more natural auburn color. I was hoping it was gonna be lighter than it was though. I hope to do a lighter drown with blonde highlights next time. Great product! 0 of 0 people found this review helpful. Did you? |
|
Great alternative during pandemicThanks for the mistake proof, easy to follow color program! 0 of 0 people found this review helpful. Did you? |
|
Really goodReally good and well explain and easy to use. 0 of 0 people found this review helpful. Did you? |
|
Best hair color match everThis hair color is a perfect match just from pictures. And I didn’t get the brassy color that I would get from the professional color. So worth the money. It was very easy to do as well. Must try! I will be a permanent customer. 0 of 0 people found this review helpful. Did you? |
|
Love itI love your presentation. I own a business and don't have time for a salon. I do my hair on Sunday..Anyway, your product presentation is perfect. Great job. 0 of 0 people found this review helpful. Did you? |
|
Love it!!!!!Color is perfect, easy to do at home. 0 of 0 people found this review helpful. Did you? |
|
A good kit, but should have stuck to my guns on the colour I pickedThe kit that comes with it is good. The 2 pairs of gloves (although may be a little tight if you had large hands), the stain remover and guard etc all great. I like the style of the packaging and how quick its received. But let's be real, this product is really about the colour you get. I sent a photo, I wrote about what I wanted, but expressed I was flexible because I don't know about their shades and they're supposed to be experts. I don't use permanent colours usually, I use a semi permanent every now and then when my greys get on my nerves, but it had been a while. My ends had lightened a bit in the sun (given how much we've had and the fact that covid meant I'd had more time to spend in it) and they'd got a copper tiny due to my ginger relatives. I said I wanted a dark brown, clicked the shade and was advised alway from it. The instructions wanted more time spent on my roots ( even though they are the darkest part of my hair). The dye was on my end for 10 mins, plus a wash with the left overs, so you can still see some copper tones shining through. Its nice in the sense it looks natural, but I've basically got my own hair colour back. So now when it grows out there's no point in me using their service again (although it isn't as dark as I wanted it). 0 of 0 people found this review helpful. Did you? |
|
|
Response From Our ExpertsRhiannon B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected, however we are pleased to know that you are satisfied with the presentation. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |