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Custom Color Set
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66,772 Verified Client Reviews |
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Golden strawberry blondeAbsolutely love this hair colour. Exactly the colour I wanted. Easy to follow instructions and application technique. Love being able to get it delivered every 4 weeks it's so easy. Absolutely salon standard hair colour. Price is so much cheaper than the hairdressers. Love the fact they contact you to see if you need it adjusting. Love that you can purchase add ons. Great value for money. Definitely ordering again and again. 12 of 12 people found this review helpful. Did you? |
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Great!eSalon has been my go-to hair color solution for 10 years now! I am completely satisfied with the color, the product, and the service. It’s the best alternative to expensive trips to the salon. I highly recommend it! 10 of 10 people found this review helpful. Did you? |
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Soft blackLove the color 2 of 2 people found this review helpful. Did you? |
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Terrible product!!This dried my hair out SO BADLY and made so much hair fall out. I am so upset and wish I never would have ordered this. To to it all off, it didn't work at all to cover my gray. I'm so disappointed and can't at all recommend this. Please avoid if you value your hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Julia, We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Didn't cover up all my Grey'sI want to go darker and would like to still be with you guys but I can't keep spending money if it's not what I like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Wendi, We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not what I asked forWay too dark, asked for more blonde and got dark red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBonnie - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Color disasterI informed eSalon about how my hair reacts to any reds in the formula. They didn’t listen. Nor did they respond when I reached out about the tangerine, strawberry and bright red that became my “professional color”. After crying for days I am ready to venture out and have it redone. Not with any advice or solution from eSalon. They never sent the color tint brush either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Rita, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! (: |
No changeI asked for my color to be darker and richer and after applying the new color the results are the same as the previous color I received. I submitted an into picture showing where I would like to be and this is too light and too gold. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!I absolutely love this! The color is perfect, it covers my grey completely and my hair even looks like it has highlights throughout. 12 of 12 people found this review helpful. Did you? |
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Outstanding Performance, same quality as any Salon!!I had some gray hairs coming in and I desperately needed to get my hair colored. At first, I was very hesitant, but after I finally decided to go for it, I must say that I am a "lifer" for sure! The hair color did not cause any brassiness or breakage, and it evenly covered my hair. I am blown away by the results and extremely satisfied! 4 of 4 people found this review helpful. Did you? |