66,772 Verified Client Reviews |
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Not enough productThere wasn't enough product to cover all my hair. Other than that what I could get done looks great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTaylor - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not satisfiedMy hair turns dark which I didn’t like it my roots covers good but its dark colour my colour was better which I had it before not at all happy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChhavi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Aweful.Do not make one order as you will continue to receive product you already said that you do not want!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGracy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still pretty copperyThe color seems the same as the one before it. I still have the copper. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
NEW FormulaI LOVE the new formula. It is so creamy that I thought something was wrong. NOPE, it was PERFECT ! 0 of 0 people found this review helpful. Did you? |
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much better this timetl;dr—i am more satisfied with the color i ordered recently than i was with my first color kit. my natural hair color is pitch black. i’ve had a good history of changing my hair’s color. most of the time, dyes aren’t too effective. bleaching is the way to go to truly lighten my hair—i actually got fragile blonde highlights at a few points in my life. but i hate having to go to a quality salon just to spend $$$ on improving my appearance. so i resorted to esalon instead. for my very first esalon color kit, i ordered the darkest brown intense pearl shade (if i can remember the name correctly). it was this brunette with undertones of purple & a bit of red. i ended up with some hot roots & most of the color showed up on good lighting. i asked for stronger purple undertones, but the reds showed up even more, ahaha. nevertheless, the overall result still looked cute & i was satisfied. today, i dyed my hair with my second esalon color kit order. with adjustments for lighter color & everything. i also looked up some tips on avoiding hot roots & other self-dyeing mistakes. my gosh, the results are gorgeous. i achieved a delicious dark chocolatey brown. no hot roots at all! it looks so much more stunning underneath the sunlight. the good after-salon smell retains as i’m writing this. all i did was rebel against my personalized instructions a bit by doing my ends first before the roots (sorry...). i left the color gunk on the ends for a good 15-ish minutes, then kinda rushed with the roots. thank you to my fellow colorist & the folks at esalon! looking forward to my third order. 0 of 0 people found this review helpful. Did you? |
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Satisfied CustomerLoved the color. Covered gray well. No lingering odor. Easy to follow instructions. Appreciated tips. Color is lasting well. 0 of 0 people found this review helpful. Did you? |
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Perfect MatchI'm very pleased with your product it matches perfectly with my Hi lites. I receive lots of complements from my hair dresser this is a plus.vthank you for coming into my life and making me beautiful. 0 of 0 people found this review helpful. Did you? |
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Best hair dye and kitI love how this kit is put together so simple and fun! The color is amazing and left my hair so smooth and shiny. I got the weekly retreat hair mask with this kit and it is by far my favorite hair mask. My hair feels like I had an expensive treatment done! And customer service is beyond nice! I didn’t like how dark the roots color turned out so they adjusted it and gave me a credit for a free kit. I will be a esalon customer for life! 0 of 0 people found this review helpful. Did you? |
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Great coverageMy custom color set came in a great little box.....it’s all about the packaging you know. Wonderful experience with the color, nice extras, skin protection and dye remover. The color was exactly what I was looking for . It’s been over a month and it still looks great. 0 of 0 people found this review helpful. Did you? |