66,818 Verified Client Reviews |
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TerribleMade my hair super brassy.. waste of money 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHello Hayley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! (: |
Hair color resultsI love the results. It matches my skin tone. My hair feels smooth and looks shiny. 3 of 3 people found this review helpful. Did you? |
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I LOVE my new color!I still have to get used to the texture compared to box color from the store, but it did not tingle or bother me at all. The color is perfect for what I was looking for. Thank you so much. I will let you know how the tint rinse works after I use that! 0 of 0 people found this review helpful. Did you? |
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2 different colors in the same package boxI used what you gave me. I got 2 different colors. That came in my box. I never had any problems. But I did with the last box. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Sandy, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! (: |
Very SatisfiedI love how my hair color turned out. Totally covered my gray hair and instructions inside the box was very helpful. 2 of 2 people found this review helpful. Did you? |
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Excellence + Beauty PersonifiedSo impressed by Crystella + eSalon! The personalized attention and presentation is impeccable. Thank you Crystella and eSalon for an incredible personal touch and Profesional product. I love my hair with your color. Perfect out of the bottle! In appreciation ✨️ Alisa 1 of 1 people found this review helpful. Did you? |
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Love my colourI love my colour , it's perfect , I wanted a colour like a conker with its shine and I've got it. It's left my hair looking healthy, thick , shiny and sleek. 0 of 0 people found this review helpful. Did you? |
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Color came out dullI love this product but feel that the latest batch I got home were a bit to dull in its color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Sarah! We are sorry to hear your color didn't meet your expectations. Please check your emails, we just got back to you. |
Sorry it didn't work for meI have a lot of gray and this did not cover any of it but most of all the color was very light almost white blond no real golden color at all. I followed the instruction exactly, 30 minutes after the full 4 sections were covered, but the color either didn't take or somehow I got the wrong color. Nothing golden, or blond about the finished product on my hair. My suggestion is to go darker then you might think you want and maybe that will work. I am sorry it didn't work since I don't have a salon appointment for another month, so I have to just live with this look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We are sorry to hear that you were disappointed by the gray coverage and that there was no golden color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Love It ❤️Absolutely the best color experience. The color was Absolutely perfect and very gentle on my hair and scalp. Gorgeous ❤️ 9 of 9 people found this review helpful. Did you? |