66,772 Verified Client Reviews |
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Easy to apply - great directions - color was too dark thoughReady for my next order. 0 of 0 people found this review helpful. Did you? |
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LikePretty good if I have to do myself. Budget riendly 0 of 0 people found this review helpful. Did you? |
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Easy to UseThe ease of mixing and applying was great. The color needs more red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I was terrified to try it, now I’m thrilled!Rarely ever do I write a product review. I haven’t colored my own hair in 20 years. When I did, it always came out way to dark and “solid” with no dimension. And the bathroom always looked like a crime scene after. I ordered e-Salon because of the pandemic. I have very stubborn gray roots. I followed directions exactly and watched the tutorial videos on how to focus on roots and pull color through. My color is GORGEOUS, my gray is covered and not lighter than the rest of my hair, which was my fear, and I still have dimension in my color. It still looks like I have fine highlights! And my bathroom doesn’t look like a crime scene. Just re-ordered. I did buy the color tools. In my opinion, that’s a must! 0 of 0 people found this review helpful. Did you? |
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PerfectNot brassy - did not color too dark ( like most store bought kits do) 0 of 0 people found this review helpful. Did you? |
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Works wellI am not good at colouring within the lines but this is very easy to use so even I can cover the gray. 0 of 0 people found this review helpful. Did you? |
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Fantastic product!This colour is not only salon worthy but has also saved me a pretty penny! Easy to follow instructions, efficient service with great results. The only reason I didn’t give 4 stars was because the colour fades pretty rapidly (although I still love the faded colour) possibly because it’s the summer? 0 of 0 people found this review helpful. Did you? |
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Roots remainMy daughter dyed my hair for me Twice with your product and followed the directions to a T. my roots did not take any of your dye that is why I canceled my program with you. My daughter has been dying my hair for over 10 years with no problem using cheap hair dye from Walmart. Please take me off your mailing list 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not worth the money for meDidn't take out the ginger even after having the colour adjusted and the colour that did take washed out after 3 washes 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKymberly W. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is not as dark as I had hopedThe color was easy to apply, kit was great, and instructions were clear. However, I had hoped for a darker color/coverage (medium brown) over my old blonde balayage. The final product is still a dark blonde. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFabiana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |